Business Profile
Psychotherapist
Thriveworks Administrative Services, LLCThis business is NOT BBB Accredited.
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Reviews
This profile includes reviews for Thriveworks Administrative Services, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
1.3/5 stars
Average of 100 Customer Reviews
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Review fromCatherine P
Date: 04/05/2025
5 starsI am so glad I found Thriveworks. My therapist Christin is a gem. She is very insightful and helps me to be the same. It ca be very challenging to find the right fit when it comes to therapy. I always look forward to our sessions.Thriveworks Administrative Services, LLC
Date: 04/08/2025
Hi Catherine, Thank you so much for your recent feedback regarding your positive experience with us at Thriveworks! We are always looking for new ways to improve and to continue providing the best care possible for our clients, so any feedback is always greatly appreciated. We are also grateful for opportunities to pass along positive feedback within our organization, as this tells us we are moving forward in the right direction. If you ever have any questions or need any assistance, please reach out to *********************** — we wish you well, and we’re here to support our clients every step of the way!Review fromEmma B
Date: 04/01/2025
5 starsI love our couples therapist. She is really good at what she does, is very fair and doesn't chose sides. The style and technique which she uses, helps us meet in the middle and see each side of the problem. I am really grateful as this has helped our relationship tremendously.
No pricing issues like the others, although I paid attention to the cancellation policy so that I wouldn't had any problemsThriveworks Administrative Services, LLC
Date: 04/03/2025
Hi Emma, Thank you so much for your recent feedback regarding your experience here with us at Thriveworks! We're thrilled to hear that your therapist has been able to support you both effectively. We are always looking for new ways to improve and to continue providing the best care possible for our clients, so any feedback is always greatly appreciated. We are also grateful for opportunities to pass along positive feedback within our organization, as this tells us we are moving forward in the right direction. If you ever have any questions or need any assistance, please reach out to *********************** — we wish you well, and we’re here to support our clients every step of the way!Review fromBeverly B
Date: 03/23/2025
5 starsGreat rapport with Lydia. She listens and cares about my comfort and strives to help me reach and achieve my goals. She considers my requests and she explains her approach in an understandable way and leads me toward realistic goals to achieve. She is nonjudgmental which of course is a necessary step toward a trusting relationship between a therapist and client. I am very comfortable with Lydia and am not afraid to discuss any aspect of myself as needed.
I am very well satisfied with the care and empathy I receive.
Thank you,
Sincerely,
Beverly * ********Thriveworks Administrative Services, LLC
Date: 03/27/2025
Hi Beverly, Thank you so much for your recent feedback regarding your experience here with us at Thriveworks! We are always looking for new ways to improve and to continue providing the best care possible for our clients, so any feedback is always greatly appreciated. We are also grateful for opportunities to pass along positive feedback within our organization, as this tells us we are moving forward in the right direction. If you ever have any questions or need any assistance, please reach out to *********************** — we wish you well, and we’re here to support our clients every step of the way!Review fromSantana O
Date: 02/26/2025
1 starIt’s always challenging to find a mental health provider that is equal parts empathetic and professional. I don’t typically leave reviews, but when it comes to consumers who are in need of mental health services it’s important to make sure we all have the best understanding of who we’re choosing. Thriveworks billing services for their late or cancellations (even if there is an emergency situation) is gouging. I understand the need for patients to respect the time of their providers, but sometimes unavoidable situations happen. I’m not saying not to use Thriveworks if that’s the best option for you, but be fully aware of their egregious billing practices and fees. I feel charging a late or cancellation fee of $135 if you don’t give 48 hour notice is taking full advantage of a patient.Thriveworks Administrative Services, LLC
Date: 02/27/2025
Hi Santana, this is the complete opposite of the experience we want anyone to have at Thriveworks. It's our goal to make sure every client has a positive experience at our practice, and the experience you've described with billing sounds really frustrating. It’s clear that we really fell short. We'd like to hear more about what happened. Would you consider reaching out to ***********************?Review fromJohn J
Date: 02/21/2025
1 starScam. Biggest scam ever. The psychiatrist didnt even have a licenseThriveworks Administrative Services, LLC
Date: 02/24/2025
Hi Carrie, this is the complete opposite of the experience we want anyone to have at Thriveworks. It's our goal to make sure every client has a positive experience at our practice, and the experience you've described with billing sounds really frustrating. It’s clear that we really fell short. We'd like to hear more about what happened. Would you consider reaching out to ***********************?Review fromRachel A
Date: 02/19/2025
5 starsI love my therapist- we meet weekly and virtually no complaints here and they bill my insurance so I only have a $20 copay!!! I'm so happy with Thriveworks, and I recommend it to everyone!Thriveworks Administrative Services, LLC
Date: 02/24/2025
Good Morning Rachel!
We hope you are having a great day. Thank you so much for your recent feedback regarding your experience here with us at Thriveworks! We are always looking for new ways to improve and to continue providing the best care possible for our clients, so any feedback is always greatly appreciated. We are also grateful for opportunities to pass along positive feedback within our organization, as this tells us we are moving forward in the right direction and ensures we are staying true to our mission and dedication to our clients.Review fromMelanie K
Date: 02/18/2025
4 starsI’ve had a great experience so far working with a Thriveworks provider. I started with an online appt and may switch to in person.Thriveworks Administrative Services, LLC
Date: 02/24/2025
Good Morning Melanie!
We hope you are having a great day. Thank you so much for your recent feedback regarding your experience here with us at Thriveworks! We are always looking for new ways to improve and to continue providing the best care possible for our clients, so any feedback is always greatly appreciated. We are also grateful for opportunities to pass along positive feedback within our organization, as this tells us we are moving forward in the right direction and ensures we are staying true to our mission and dedication to our clients.Review fromCarrie T
Date: 02/11/2025
1 starIf I could leave zero stars I would. This place is horrible for billing with zero accountability. I've called and emailed with HSA information and yet you're still charging my debit card for over $500 now! You don't send bills email or USPS you just charge my card! I should be able to see a bill and say hey you've gotten the wrong information to charge or workout a payment plan but NO you just keep ignoring me and charging my debit card and telling me to get with my insurance. I'm not disputing charges! I want a bill first then charge my HSA NOT my debit card causing me financial issues!! I will NEVER reschedule with you and will NEVER refer anyone to your company..Thriveworks Administrative Services, LLC
Date: 02/18/2025
Hi Carrie, this is the complete opposite of the experience we want anyone to have at Thriveworks. It's our goal to make sure every client has a positive experience at our practice, and the experience you've described with billing sounds really frustrating. It’s clear that we really fell short. We'd like to hear more about what happened. Would you consider reaching out to ***********************?Review fromJustin S
Date: 01/28/2025
1 starThis company is crooked and has hidden fees that they can not explain. Their costs for the same treatment will vary from session to session with the billing department not even knowing why or having an explanation. They will try to automatically withdraw from your account and provide no explanation of fees. This company needs to be stopped from preforming all together and held accountable for their constant misrepresentation and advantageous charges against those suffering from mental illnesses.Thriveworks Administrative Services, LLC
Date: 02/03/2025
Hi Justin, this is the complete opposite of the experience we want anyone to have at Thriveworks. It's our goal to make sure every client has a positive experience at our practice, and the experience you've described with billing sounds really frustrating. It’s clear that we really fell short. We'd like to hear more about what happened. Would you consider reaching out to ***********************?Review fromSusan A
Date: 12/16/2024
1 starThe biggest scam out there. Their good reviews are most likely fake and aren’t verified customers. Please read their 1 star reviews.
The therapist I was assigned charged my insurance $395 for a short session where she did nothing but ask demographic questions that most people usually complete BEFORE a doctors visit. She claimed to handle sleep issues but had zero focus on that.
This place has ZERO customer service. It’s as if you’re speaking to an automated message. They have no feedback except some copy/pasted generalized paragraphs.
No billing department to speak to except by “email” and they also provide zero customer service. The therapists can charge and do whatever they please. Never ever ever trust this scam of a site.Thriveworks Administrative Services, LLC
Date: 02/18/2025
Hi Susan, this is the complete opposite of the experience we want anyone to have at Thriveworks. It's our goal to make sure every client has a positive experience at our practice, and the experience you've described with billing sounds really frustrating. It’s clear that we really fell short. We'd like to hear more about what happened. Would you consider reaching out to ***********************?
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