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          Find a Location

          Pet Cabana, LLC has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Pet Cabana, LLC

              21664 Timberlake Rd Unit 4 Lynchburg, VA 24502-7332

            • Pet Cabana, LLC

              18479 Forest Road Lynchburg, VA 24502

            Business ProfilePet Cabana, LLC

            Pet Grooming
            Multi Location Business

            Contact Information

            21664 Timberlake Rd Unit 4

            Lynchburg, VA 24502-7332

            Visit Website
            (434) 239-9663

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This business offers pet grooming and boarding services.

            Business Details

            This is a multi-location business.

            Find a Location

            Pet Cabana, LLC has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Pet Cabana, LLC

                21664 Timberlake Rd Unit 4 Lynchburg, VA 24502-7332

              • Pet Cabana, LLC

                18479 Forest Road Lynchburg, VA 24502

              Location of This Business
              21664 Timberlake Rd Unit 4, Lynchburg, VA 24502-7332
              BBB File Opened:
              9/25/2007
              Years in Business:
              18
              Business Started:
              6/1/2006
              Business Incorporated:
              11/5/2014
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Ms. Suzette Johnson, Owner
              Contact Information

              Principal

              • Ms. Suzette Johnson, Owner

              Customer Contact

              • Ms. Suzette Johnson, Owner
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/18/2023

              Complaint Type:
              Customer Service Issues
              Status:
              Unanswered
              I paid to board my dog at Pet Cabana in August 2023. Pet Cabana called me on the day before I was supposed to board the dog and asked me to bring her to Forest location instead of Timberlake location. This was not convenient for me since I made arrangements for my mother to drop my dog off and she was not familiar with Forest area. Had to find last minute boarding for my dog since they tried to change on the day before. Was not given the option at the time to keep boarding at Timberlake. I emailed numerous times about getting a refund of the $160 I paid up front. The owner finally called me weeks later and we verbally agreed for her to refund me $120 on September 5th. As of today, I have not received the refund. I have emailed numerous times since this is the only way to communicate with the owner. She replied by email on October 10th and said she would issue the refund that day and still no refund.

              Customer Reviews

              0 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Local BBB

              BBB Serving Western Virginia

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