Business ProfileforPerfect Cleaning

I used cleaning services provided by this company Perfect Cleaning (or it maybe under ******* House Cleaning) for over 1 year. Over several different cleanings, the people coming into my home were not gentle with my window blinds (even after warning them after the first time I noticed they had broken them during cleaning), resulting in 4 different blinds of 4 different windows becoming broken and damaged. I contacted the business back in December 20,2022, to notify them of the damages. I was instructed to email photos of the damages to which I did. After several days, a supervisor called me to follow up. I was told by this supervisor to buy my blinds and submit the receipt for reimbursement. I submitted the receipt on 3/26/23 which totaled $256.01 and the company did not respond to me. Until 4/11/23 I had a conversation with someone named ***** saying no one has contacted me yet. She said she was the financial supervisor and would escalate the matter to her boss in quality control because of the delay in someone contacting me, she then confirmed how I wanted the refund (check or my card on file), to which I agreed refund my card. She said that would be doable. Three days later, I got a phone call saying now the company is saying they will not reimburse. This phone call came from a someone named *******, who is staying he is the owner of the company. And now he is claiming that he has to send an insurance adjustor to inspect my blinds, which I no longer own since they have been replaced based on the original instructions given to me to purchase and submit receipt for reimbursement. *******, the owner is very rude, hangs up the phone on me , and argues excessively and he is not professional enough to have a speaking conversation with. He barely lets me speak, so I have no choice but to go this route for help. The emails for this company are either ******************************* OR *******************************************