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Find a Location

Real Property Management Pros has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Please enter a valid location.
    • Real Property Management Pros

      6518 Old Carolina Rd Haymarket, VA 20169-2604

    • Real Property Management Pros

      14095 Daves Store Ln Gainesville, VA 20155-4066

    Business ProfileforReal Property Management Pros

    Property Management
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Real Property Management Pros has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Real Property Management Pros

        6518 Old Carolina Rd Haymarket, VA 20169-2604

      • Real Property Management Pros

        14095 Daves Store Ln Gainesville, VA 20155-4066

      Location of This Business
      6518 Old Carolina Rd, Haymarket, VA 20169-2604
      BBB File Opened:
      8/20/2012
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/26/2023

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      Hello. Real Property Management Pros will not release my Security deposit. I recently moved out in March of 2023 of renting for one year. Following all of the necessary move out procedures and steps given to me, Cleaning the property, etc, this company still gave me an itemized list of charges that are not a part of my lease/responsibilities on move out. Debris cleaning, landscaping etc, they essentially decided to make up enough charges that totaled the amount of my security deposit so I would get nothing back. I actually had a balance to pay them, and was being told I had 10 days to pay or they would report it to collections. So I had to submit a Challenge to get my deposit which I did. After weeks of going back and forth through email, they decided to revise these bogus charges, only deducting the last month of outstanding utilities, and a cost of "re attaching smoke Detector" which is a lie as well, they provided no pictures to support. The smoke detector was attached and working smh. They looked for anything to charge me for. After they decided to refund me of $2020.86 "on paper" they are still saying "we are getting with Accounting". No refund yet. I do not trust them, and I advise future renters to be cautious.
      Read More

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Grant J

      1 star

      11/28/2023

      If you are a tenant considering renting a property managed by Real Property Management Pros or a landlord considering utilizing them, I would strongly advise against it. Application process: application fee that is nonrefundable whether or not you’re selected for the property. If you have pets: Be prepared to pay a pet application fee, nonrefundable pet leasing fee, and a monthly pet fee. In one year I had to pay $760 just to have a pet live there, and an additional $300 for required carpet cleaning from their approved vendor at move out. Lease: The contents of the lease are filled with hidden fees and ridiculous tenant expectations. You must pay ~$40/month for the “Benefits Package” that provides a fraction of that value and you cannot opt out. They didn’t supply the air filters promised in the “Benefits Package” for over 10 months and repeated requests and refused to provide a refund. The lease requires tenants to pay for house and gutter cleanings prior to move out and you can only use vendors from their approved list. We paid over $900 in cleaning costs to their approved vendors. The gutter cleaning was entirely unnecessary—their approved vendor was at the property less than 20 minutes and charged $30 Move Out/Security Deposit: After paying the high rates to their approved vendors for cleaning services to get the full security deposit back, over $200 was deducted for overpriced charges on normal wear and tear. For example: $30 to replace two normal light bulbs; $25 to replace a cheap, plastic light switch cover. Because these deductions were exorbitant I asked for a receipt to demonstrate the costs were legitimate and they ignored my request. They also waited until the last possible day to legally mail my check and made an error requiring a new check to be issued, so it took two months from move out to receive the funds. Property management companies and landlords have a bad reputation, and companies like Real Property Management Pros are the cause

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