Business ProfileforOld Dominion Realty, Inc.

I have been renting from Old Dominion for 6 years now and recently advised them that I will not be renewing my lease (April 30). I received a text message yesterday (5/5) requesting to show my rental property on Monday. I agreed to them coming just to later find out they entered my home while I was at work and with my 17 year old daughter coming home to strange people lingering in the parking lot. The same person who requested to show my house on Monday said nothing about showing it yesterday and if it wasn’t for my mother living across the street and noticing someone coming into my house, I would have never known. It’s an invasion of privacy and trespassing. This is still my house until June 30th. Also I have had issues with one of their agents ***** ******* over the years. She is the one that made this arrangement without letting me know. Her lack of customer service is unacceptable. Another incident that occurred a couple years ago was my garbage disposal not working. We called in a request for maintenance to come check it but prior to them coming my father and I fixed whatever the issue was. Old Dominion tried to charge me $75 because they do not have 24 hour maintenance and had to call an outside vendor for repairs. I refused to pay it because prior to them “editing” my lease in 2019, there was no mentioned of appliance repairs being the responsibility of the tenant. To this day, that $75 is still on my account and with me moving in less than 2 months, I know they will take it out of my security. Another occasion I came home from work to find my water disconnected because of repairs without any notification and remained off until approximately 9 pm that night. Since moving here, I have saved every email and text message in relations to dealing with them. All these matters need to be discussed with their owner and I don’t mean his son in law ****. I feel targeted and the invasion of my privacy was compromised. Thank you!