Business ProfileforDays Inn Wyndham Harrisonburg

First of all, I called ahead of time (on 7/17/23) to ask about an early check in and was told that I could check in at 1:00p on 7/19/23. I was hurried off the phone with no information taken. When we arrived on 7/19/23, the front desk didn’t have a clue that I had called and told me that check in was at 3:00p. After making a phone call they did rectify the situation and allowed the check in but I do not like to be viewed as a liar. Upon arrival, the bathroom toilet was dirty/stained and the water pressure was horrible. The toilet had to be flushed like 3x for everything to go down. Between each flush, you had to wait a considerable amount of time for the toilet to fill back up in order to flush again. It was hot and the air conditioner barely worked. The tv kept losing sound and there was a rotten trash smell in the hallway the entire stay. The room keys kept being deactivated and when I went for the third time to reset I was told in a very rude manner that it must’ve been something I was doing (however, on the very first day after check in, before entering the room for the first time, the keys didn’t work). After the reset, they only gave me one key back. I’m sure it was due to lack of trust on their part. The bed coverings were extremely thin and to top it off there was old moldy coffee water in the coffee pot (photo attached). Oh and we had to discard our own trash. Unacceptable!! We had two small children with us with allergies and these conditions were unsanitary and not safe health wise. My youngest was very congested during the nights since the air conditioner was not functioning to its best capacity. I feel like the stay was a total waste of money and impacted the quality of our vacation negatively.