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Find a Location

Above & Beyond Handy LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAbove & Beyond Handy LLC

    Handyman

    Additional business information

    Advertising Review:
    BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

    On January 20, 2022 BBB contacted Above & Beyond Handy LLC regarding their website, www.beyondhandy.net, that makes the claim "Satisfaction Guaranteed”.

    The BBB Code of Advertising, which can be found at www.vawest.bbb.org/bbb-code-of-advertising, explains Warranties or Guarantees: 

    Advertisers should only use “satisfaction guaranteed,” “money back guarantee,” “free trial offer,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request.

    BBB asked Above & Beyond Handy LLC to provide substantiation or remove the claim from their website.

    To date, the business has not provided any substantiation.
     
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This business is a handyman and is eligible to perform work under $1,000 in VA without a valid Contractor's License from the VA State Board of Contractors/DPOR.

    Business Details

    Location of This Business
    2203 Reservoir St, Harrisonburg, VA 22801-8737
    BBB File Opened:
    11/27/2021
    Years in Business:
    3
    Business Started:
    5/10/2021
    Business Incorporated:
    5/10/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Tahib Shelton, Owner
    Contact Information

    Principal

    • Mr. Tahib Shelton, Owner

    Customer Contact

    • Mr. Tahib Shelton, Owner

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/17/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Unfinished countertops Hired Mr. ******* on June 11 it is now July 17 (over a month) Took off work because he gave me the wrong starting day. Paid half the money up front for materials for counters. Came to the house without laminate told me it would ship on the 29. Everytime he showed up did not have laminate. When I text or call he does not respond. Asked for more money and did not complete neither of the jobs. When he finally returns my text he said he was at another job and would be at my house in three days to finish. Told me the morning off he couldn't come. It has been a month. He has been paid in full and still has my materials for the counters he bought with the money I gave him. Will be seeking legal action I learned today from the courts he was just sued in civil court and this is a pattern. Also left a two foot opened hole in my kitchen wall and took the drywall, open and exposed electrical counters no secure, cuta in floor with no trim. He will not even return my materials we paid for so someone else can complete.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Alli R

    1 star

    04/10/2023

    TLDR; Awful experience. Unreliable and unskilled in carpentry. If you decide to risk it, DO NOT pay a deposit before the job. I hired Ty to remove a porch pillar, reconstruct it with new wood, and fortify the brick and concrete foundation below the pillar. He was two days late for the job, and then didn't do at all what was planned. He removed and reconstructed a different pillar that I had clearly said was redundant and unneeded. He left the job site without saying a word, and then called me to tell me he was finished for the day and would be returning the following morning to finish fortifying the concrete. I could tell the work was unstable and poorly done. My dad (an experienced handyman of 40+ years) said a carpenter would laugh at this job. Ty used small pieces of wood to construct the pillar, and multiple pieces were split by the nails he used. The worst part was that he built an unstable and unnecessary pillar that I now have to demolish. He then failed to show up the next day or respond to my texts and emails. Eventually he gave me a call, and boy did he unload excuses, blames, and lies. He said the pillar that he built is required by the city because it's weight-bearing, yet the pillar was so poorly constructed that it isn't even touching the beam that it's supposed to be bearing the weight of. He said he used small pieces of wood to construct the pillar because he wanted to match the construction style of the house, and that's just how old houses are built. He finished by saying that any other contractor would condemn our house, which is laughable because we purchased it six months ago and had an inspector, appraiser, home insurance liaison, and multiple realtors rave about its condition. 38 days ago he said he'd refund us for everything but his time and materials, and he'd pick up the materials he left. We haven't received a refund, his materials are still on our property, and I'm now disputing the full $250 charge with my credit card company.

    Local BBB

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