2 Customer Reviews
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Review from Marcia A
1 star02/07/2024
I had a car loan through this business, Old Point National Bank. On Aug.4,2023 I paid off my loan. I received my contract paid on 08,23,2023. I purchased a 2017 Nissan Rogue. Payments due 08-05-2017 with 84 months of payments. I received my contract back marked paid. I am trying to figure out why I only received$ **** from early pay-off. I have never had this to happen to me before. I just paid off another loan early and received $***** on a $ ***** loan. That is due to pay-off 2028. Please let me know why this is correct. I have paid of loans early before can't understand this.Review from Brian D
1 star01/05/2024
Online payment system ensures you will pay late fees. There is no way to simply make a payment on a loan. Sometimes it will take it and other times it requires you to find another menu and approve the transaction you already made and received a confirmation for. You only find out when collections calls you for a late payment. This bank is a predator and will.take your money and ruin your credit due to an online system that is designed to make you late.
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