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Find a Location

Silva Performance has 1 locations, listed below.

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    Business ProfileforSilva Performance

    Auto Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7130 Spotswood Trl, Gordonsville, VA 22942
    BBB File Opened:
    1/29/2024
    Business Management
    • Phil Silva, Owner
    Contact Information

    Customer Contact

    • Phil Silva, Owner

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/29/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Early 2022, Phil ****************** of Silva Performance, had my ******************************************************************** the *****************. He agreed to make repairs to the car to make it road worthy and I gave him a down payment of $2222.81. He made the repairs and I was to test drive the car in September 2022. While moving his business operation to his current location near ************, ****************** locked my car and left it in an unprotected lot behind the Advance Auto Parts store on ******** St in *********. ****************** was unable to open the door locks for the test drive. ****************** hired a locksmith to get into the car. The locksmith broke the passenger side window and damaged the door paint on September 13, 2022. ****************** claimed he had already ordered the glass and that he wanted to make the window replacement. I paid ****************** for the balance owed for the steering and suspension work and he promised he would make the window replacement and have his auto paint shop touch up the passenger side door. I had the car towed to my residence.****************** kept putting me off with excuses until he showed up in January 2023 to retrieve the broken window and window channel from the passenger side door. He said he gave the channel to the glass shop to attach the new glass. Many excuses later, ****************** told me the new glass was broken accidentally. I got the broken window and channel from him surprisingly, it looked the same as the original broken window. I told him I was taking the car to ****** Auto Shop in Fredericksburg to make other repairs including the window replacement and I would give him the bill for the window work. He agreed and said he would provide me the name of his preferred auto paint shop.****** Auto Shop replaced the window in November 2023 and charged $185. I presented the bill to ****************** on November 24th and asked for the contact information for the paint shop. Though he keeps saying he will pay, to date I have received neither the money nor the information.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Denise C

    1 star

    02/22/2024

    Be careful in your dealings with the auto repair/restoration company called Silva Performance. Phil ******************* owner and sole proprietor of Silva Performance, gave me his word and we shook hands on the repairs he would make to my car that was damaged in his care. Once he was paid for other services he had provided, he did not follow through on his handshake and word. Over a year and a half later, he still owes me for repairs I had to have others perform..

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