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Business Profile

Yellow Pages Advertising

Yellow Pages Online

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Yellow Pages Advertising.

Visit Website(866) 976-9976

About

Important information

  • Additional Info:
    Although the company invoices show the address in Fairfax, the firm is not at that location.  The physical location of this entity is unknown at this time.

Overview

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Yellow Pages Online

11350 Random Hills Rd Ste 800

Fairfax, VA 22030-6044

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Years in Business: 15

BBB Accreditation & Rating

Yellow Pages Online is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Rating

B+

Reasons for rating

  • Business has failed to resolve underlying cause(s) of a pattern of complaints
How are BBB ratings calculated?

About This Business

Small businesses across the county have contacted the BBB regarding complaints concerning billing contacts for unauthorized purchases for directory advertising listings.  Customers that dispute the transaction report that they are provided recordings of telephone conversations that the company purports to be authorization to purchase, but which the customers assert were yes and no answers to confirm their company name and location. According to the company, all transactions are originated in telephone conversation,  without any written contract documentation.

Business Details

Local BBB:
BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania
BBB File Opened:
6/29/2011
Business Started:
1/1/2010
Business Management:
Mr. David Bowman, Complaint Specialist
Mr. Michael Donohue, President

Additional Contact Information

Principal Contacts
Mr. Michael Donohue, President
Customer Contacts
Mr. David Bowman, Complaint Specialist

Additional Information

Business Categories
Yellow Pages Advertising

More Resources

BBB Reports On: Known Marketplace PracticesOverview of Ratings

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