Business ProfileforTime Life

On December 29 while watching TV an infomercial came on TV advertising an Ultimate collection of ***********************. Of course the infomercial plays it up as rare material that is a must for any *********************** fan so I being the fan I am purchased the collection. After receiving it and watching a few of the DVDs it seemed like it was not something that I hadn't seen before and nothing that you would call "Ultimate" collection for any fan. So now to the complaint. The commercial stated no less than 5-6 times that if not completely satisfied you would get a full refund no questions asked. I not being satisfied called the company for a refund and they told me all sales final and I could not get a refund because the item I purchased was discontinued and not able to be refunded. This was news to me. No where in the commercial did it state that it was discontinued or while ordering it online did it mention it. I emphasize I was informed of this satisfaction guarantee so often during the infomercial that it became annoying. I then ran to the computer and ordered the product. While ordering it I never noticed that is was a discontinued product and that the complete satisfaction guarantee did not apply. The guarantee was the main reason I took a chance on this product. They told me that they do not change their commercials when items are discontinued and that its up to the customer to know that items they are ordering are discontinued. I did not see anywhere while ordering the item online where it stated that I would the item was discontinued. TIME LIFE needs to do better and making this point prominent when someone orders on their website. TIME LIFE should also be made to change their commercials when an item is discontinued and not under their guarantee.