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Business Profile

Escrow Services

Apex Title & Escrow Corp

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Escrow Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/18/2024

    Type:Order Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Apex Title and Escrow Corporation managed the settlement of my home sale. A Ratified Contract was signed between the seller (me) and the buyer that included a Post-Settlement Occupancy Agreement. A $3,000 security deposit was held and set to be released within three (3) days of my leaving the property. The contract states the following:- Buyer must conduct a post-occupancy inspection of Property and Deliver to Seller and Escrow Agent a list of deficiencies within three (3) business days after Deadline or waive any claim to Security Deposit The buyer did not submit a list of deficiencies as required by the contract yet Apex Title and Escrow is still holding my security deposit in escrow. They have ignored my requests in setting a date to do so.

    Customer Answer

    Date: 09/24/2024

    The complaint has been resolved.

Apex Title & Escrow Corp is NOT a BBB Accredited Business.

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