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Business Profile

Playgrounds

Unplug and Play!

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Jada B

    Date: 10/29/2025

    If I could leave this place zero stars I would. The management is highly prejudice and they discriminate against people of color. I used to enjoy bringing my kiddos here for the day passes, however, I made the mistake of booking my child's party here. They have zero pricing transparency aka contracts and like to make up policies and pricing as they go. I told by an employee that I could "stay and play" after my party and 15 minutes after my party ended the manager was called on me and she attempted to kick me out of the building! They do not have anything in writing when booking an event so it is all your word versus theirs when an issue arises and they charge hidden fees.. When I went to pay my balance I was charge over $24 in "fees". Guests at my party also had to notify to the staff that the kids costumes for "dramatic play" were stained and unclean and the staff was dismissive. Very unsanitary and a lack of customer service. Spend your hard earned money elsewhere.

Unplug and Play! is NOT a BBB Accredited Business.

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