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Business Profile

Tree Services

Greeley Tree Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/20/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 18 May 2024 *** Greeley came to our home to do a survey of two oak trees for his company to remove. We agreed to the price of $1,600 and to $400.00 as a deposit, cash. He said he would start on 25 May to remove. Then truck not working, then too much rain, then equipment breakdown again. I finally spoke to him on 1 June and told him to refund our deposit. He said he would drop it by the following week. He has not and phone contact is not possible due to his message box is full. I want my money back. He is irresponsible and is not trustworthy. I found his name on line and that is the only referral I had to go by.

Greeley Tree Service is NOT a BBB Accredited Business.

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