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Find a Location

Air Conditioning Experts, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAir Conditioning Experts, LLC

    Residential Air Conditioning Contractors

    Current Alerts For This Business

    Licensing:
    On 10/24/2023 the Department of Professional & Occupational Regulations (DPOR) revoked the license of Air Conditioning Experts, LLC. BBB encourages you to contact the following agency or agencies to confirm this information: - http://www.dpor.virginia.gov - 8043678511
    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    Air Conditioning Experts/Garrett Jennings
    According to the Commonwealth of Virginia Board of Contractors (Board) website Mr. Garrett Ray Jennings has a Consent Order on file that was entered on October 24, 2023 citing the following violations:

    - Aiding or abetting an unlicensed contractor to violate any provision of Chapter 1 or Chapter 11 of Title 54.1 of the Code of Virginia, or these regulations or combining or conspiring with or acting as agent, partner, or associate for an unlicensed contactor; or allowing one’s license or certification to be used by an unlicensed or uncertified individual, and
    - Failure in any material way to comply with provisions of Chapter 1-54.1 or Chapter 11-54.1-1100, if Title 54-1 of the Code of Virginia or the regulations of the board;
    In additional, Section 54.1-100 of the Code of Virginia states, in part,
    “Class C contractors” perform or manage construction, removal, repair, or improvements when (i) the total value referred to in a single contract or project is over $1,000 but less than $10,000…” 

    For complete details on the Consent Order, please visit DPOR's website of https://www.dpor.virginia.gov/LicenseLookup/, enter in the company name, on the next screen, click on the name, and then click on complaints. The next screen will list the complaints, click on each one for the complete details of the Consent Order.

    Mr. Garrett Ray Jennings was fined a total of $750 for Virginia Board of Contractors costs, had ninety (90) days to pay fines effective date of the order in addition the Board voted for revocation of the company’s contractor’s license.  

    On December 12, 2023, an investigation letter was sent to the company by the BBB regarding their revoked contractor’s license.  As of the date of this Business Profile, the company has not responded to out investigation letter and the mail has not been returned by the post office.
     

    Additional business information

    Additional Info:
    Mr. Garrett Ray Jennings doing business as Air Conditioning Experts was first brought to the attention of the Better Business Bureau on September 3, 2015. A Better Business Bureau investigation revealed Air Conditioning Experts, did not have an active 2023 business license according to the Commissioner of Revenue for Chesapeake, Virginia and is inactive with the Virginia State Corporation Commission.  As of the date of this Business Profile, an Internet search of the company, principal, revealed and the address on file with BBB was revealed to be a private residence. As of the date of this Business Profile, the company has had no reports posted to the BBB’s ScamTracker page: https://www.bbb.org/scamtracker/us.
    See all additional business information

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    We specialize in all heating, air conditioning and refrigeration services for both commercial and residential. Services include: Service, repair, maintenance and installation of all heating, air conditioning, refrigeration and water heaters.

    Business Details

    Location of This Business
    561 Forest Rd, Chesapeake, VA 23322-4326
    BBB File Opened:
    9/3/2015
    Years in Business:
    12
    Business Started:
    9/1/2011
    Business Incorporated:
    9/2/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 2710063087 for this business, issued by Department of Professional & Occupational Regulations (DPOR)

    These agencies may include:

    Department of Professional & Occupational Regulations (DPOR)

    9960 Mayland Dr STE 400

    Richmond VA 23233

    (804) 367-8511

    http://www.dpor.virginia.gov

    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Lindsey Jennings, Office Manager
    Contact Information

    Principal

    • Ms. Lindsey Jennings, Office Manager

    Customer Contact

    • Mr. Garrett Jennings, Owner
    • Ms. Lindsey Jennings, Office Manager
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/06/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Complaint Details Unavailable

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Greater Hampton Roads

    BBB Reports On

    BBB reports on known marketplace practices.

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