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            Business ProfileTwisted Pair Technologies

            Computer Repair

            Contact Information

            536 Colonel Byrd St

            Chesapeake, VA 23323-1319

            Get Directions
            (757) 803-9208

            Business hours

            8:30 AM - 5:30 PM
            Business Hours
            8:30 AM - 5:30 PM
            8:30 AM - 5:30 PM
            8:30 AM - 5:30 PM
            8:30 AM - 5:30 PM
            8:30 AM - 5:30 PM
            10:00 AM - 3:00 AM
            10:00 AM - 3:00 PM

            Customer Reviews

            5/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            we serve all of Hampton Roads as well as the surrounding Delaware Maryland and Washington DC (DMV) areas. Our purpose is to provide reliable IT Managed Services, Network, and computer systems support to our customers at an affordable price

            Products & Services

            Business Consulting, Telecommunication Services & Support Premium Managed IT Service Support Premium Remote Desktop Support Professional Website Design and Maintenance Professional Mobile Application Design and Maintenance Network Cable Installation

            Business Details

            Location of This Business
            536 Colonel Byrd St, Chesapeake, VA 23323-1319
            BBB File Opened:
            10/9/2015
            Years in Business:
            12
            Business Started:
            1/1/2012
            Business Incorporated:
            4/17/2012
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            8:30 AM - 5:30 PM
            T:
            8:30 AM - 5:30 PM
            W:
            8:30 AM - 5:30 PM
            Th:
            8:30 AM - 5:30 PM
            F:
            8:30 AM - 5:30 PM
            Sa:
            10:00 AM - 3:00 AM
            Su:
            10:00 AM - 3:00 PM
            Contact Information

            Principal

            • Mr. Bradley Taybron, CEO

            Customer Contact

            • Mr. Bradley Taybron, CEO
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/27/2022

            Complaint Type:
            Customer Service Issues
            Status:
            Resolved
            On December 1, 2021 I signed a proposal to have Twisted Pair Technologies create a mobile app for me. The proposal included app creation, design and publishing on android and iOS platforms. On December 10th I paid the deposit (half of the total balance) to have them begin, the remaining balance wouldn't be due until the completion of the app. After several months of calls and emails back and forth, with several weeks in between sporadic promising of updates on the progress, mock ups, etc, as of July 27, 2022 I've not seen anything resembling what I asked for or what was promised. I sent an email today on July 27th requesting a refund of the money I paid to Twisted Pair Technologies because I've lost confidence that they have the ability to deliver what was asked for. A refund of the ********* that I paid would allow me to find a different company to provide me with what I should have received from Twisted Pair Technologies according to the proposal.
            Read More

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Peggy P

            04/22/2024

            Twisted Pair is the best! My computer was so confused it did not know where it should go. Bradley came to my rescue and pursued until it was finding the requested sites. My daughter (Panda *****) recommended them to me, he had assisted her with her issues. Bradley has been on top of my situation and checks in frequently. His team is the best!!

            Twisted Pair Technologies Response

            04/22/2024

            Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future!

            Local BBB

            BBB of Greater Hampton Roads

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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