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          Find a Location

          Canon I. T. S., Inc. has 12 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileCanon I. T. S., Inc.

            Computer Dealers
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            850 Greenbrier Cir STE K

            Chesapeake, VA 23320-2644

            Get Directions
            Visit Website
            (800) 828-4040

            Business hours

            8:00 AM - 12:00 AM
            Business Hours
            8:00 AM - 12:00 AM
            8:00 AM - 12:00 AM
            8:00 AM - 12:00 AM
            8:00 AM - 12:00 AM
            8:00 AM - 12:00 AM
            10:00 AM - 8:00 PM

            Customer Reviews

            1.06/5

            Average of 16 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            98 complaints closed in last 3 years

            37 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/1/1996

            Years in Business: 87

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Canon I. T. S., Inc. has 12 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              850 Greenbrier Cir STE K, Chesapeake, VA 23320-2644
              BBB File Opened:
              3/25/1996
              Years in Business:
              87
              Business Started:
              1/1/1937
              Business Incorporated:
              1/1/1937
              Accredited Since:
              4/1/1996
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 05047220 for this business, issued by State Corporation Commission - Virginia

              These agencies may include:

              State Corporation Commission - Virginia

              Tyler Building, 1300 E. Main St.

              Richmond VA 23219

              (804) 371-9967

              https://www.scc.virginia.gov

              Type of Entity:
              Corporation
              Alternate Business Name
              • Canon Information Technology Services
              • Canon USA
              Hours of Operation

              Primary

              M:
              8:00 AM - 12:00 AM
              T:
              8:00 AM - 12:00 AM
              W:
              8:00 AM - 12:00 AM
              Th:
              8:00 AM - 12:00 AM
              F:
              8:00 AM - 12:00 AM
              Sa:
              10:00 AM - 8:00 PM
              Business Management
              • Accounts Payable
              • Mr. Nick Cirillo, Manager, Program Accounts
              • Steve Sauer
              • Customer Relations
              Contact Information

              Customer Contact

              • Mr. Nick Cirillo, Manager, Program Accounts
              • Steve Sauer
              • Customer Relations
              • Bobi Partin
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              98 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/22/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              I have purchased a Cannon ***** and several ink cartridges to which are printing 5-10 one sided pages and then requesting the cartridge be changed. I have replaced printers, ink cartridges, even the retailers where I purchase the ink. These printers cost money and the cartridges should be printing more than 5-10 worded documents. This is robbery. Once upon a time, these companies were required to list how many pages the cartridges could expect to print. Now they don't list such information because they know their cartridges are not giving consumers any ink.
              Read More
              Read 97 More Complaints

              Customer Reviews

              16 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Angela M

              03/15/2024

              Canon Pixma ******. Just purchased this "wireless" printer, as my older printer has been retired and there are no drivers for it. After several hours per day for the last five days, I have decided to return this piece of junk. I found a help page that says this printer has to be plugged into (with a wire), our wireless router. Doesn't say that on the box, and no cables were included with the printer to do this. My router is on the other side of the house. I am not printing from five rooms away. I was able to use my Canon wireless printer before this purchase for thirteen years, and never once had to plug it into anything but power. So, this printer requires wires to plug in the power, and wires to plug into the router. THAT IS NOT EVEN CLOSE TO WIRELESS. And the manual and online instructions say absolutely nothing about plugging the printer into a router. Anyway, the printer is being returned and i will NEVER purchase another Canon product.
              Read 15 More Customer Reviews

              Local BBB

              BBB of Greater Hampton Roads

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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