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Find a Location

Long & Foster Companies, Inc has 35 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Long & Foster Companies, Inc

      14501 George Carter Way Chantilly, VA 20151-1787

    • Long & Foster Companies, Inc

      14501 George Carter Way The Ellipse At Westfield's Chantilly, VA 20151-1787

    • Long & Foster Companies, Inc

      4733 Bethesda Ave Bethesda, MD 20814-5228

    • Long & Foster Companies, Inc

      20 Chevy Chase Cir NW Washington, DC 20015-2979

    • Long & Foster Companies, Inc

      6320 Allentown Rd Camp Springs, MD 20748-2609

    Business ProfileforLong & Foster Companies, Inc

    Real Estate
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Long & Foster Companies, Inc has 35 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Long & Foster Companies, Inc

        14501 George Carter Way Chantilly, VA 20151-1787

      • Long & Foster Companies, Inc

        14501 George Carter Way The Ellipse At Westfield's Chantilly, VA 20151-1787

      • Long & Foster Companies, Inc

        4733 Bethesda Ave Bethesda, MD 20814-5228

      • Long & Foster Companies, Inc

        20 Chevy Chase Cir NW Washington, DC 20015-2979

      • Long & Foster Companies, Inc

        6320 Allentown Rd Camp Springs, MD 20748-2609

      Headquarters
      14501 George Carter Way, Chantilly, VA 20151-1787
      BBB File Opened:
      1/19/1997
      Years in Business:
      56
      Business Started:
      1/1/1968
      Business Started Locally:
      11/22/2004
      Business Incorporated:
      11/22/2004
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 0226009158 for this business, issued by Department of Professional and Occupational Regulation (DPOR)-VA

      These agencies may include:

      Department of Professional and Occupational Regulation (DPOR)-VA

      9960 Mayland Drive, Suite 400

      Henrico VA 23233

      (804) 367-8500

      http://www.dpor.virginia.gov

      BBB records show a license number of 2705084180 for this business, issued by Department of Professional and Occupational Regulation (DPOR)-VA

      These agencies may include:

      Department of Professional and Occupational Regulation (DPOR)-VA

      9960 Mayland Drive, Suite 400

      Henrico VA 23233

      (804) 367-8500

      http://www.dpor.virginia.gov

      Type of Entity:
      Corporation
      Alternate Business Name
      • Long & Foster - Bethesda Office
      • Long & Foster Real Estate, Inc.
      • Long & Foster Real Estate, Inc. - Scott Purcell, realtor
      • Long & Foster Realtors-Silver Spring
      • Long & Foster Realty
      • Long and Foster Real Estate
      • Long and Foster Real Estate Inc - Jose M Larios Realtor
      • Jose M. Larios, Realtor
      • Long & Foster Real Estate
      • Long & Foster Realtors
      • Long & Foster Realtors - College Park
      • Long & Foster
      • Long & Foster Real Estate Companies, Inc.
      • Long & Foster Realtor
      • Long & Foster/The Prodigy Group
      • Long and Foster
      • Long and Foster Realtors
      • Long & Foster Insurance Agency, Inc
      • Long & Foster Real Estate Co.
      • Long & Foster Real Estate, Inc. (Residential Property Management)
      • Long & Foster, Inc-Coley & Reed
      • McGrath Real Estate Services
      • McGrath Custom Homes
      • McGrath Real Estate Services, Inc.
      Business Management
      • Ms. Brenda B. Shipplett (VA/WV Division), Vice President/General Manager
      • Mr. J. Nicholas D'Ambrosia, Designated Broker
      • Mr. Timothy E. McGrath, President
      Contact Information

      Principal

      • Ms. Brenda B. Shipplett (VA/WV Division), Vice President/General Manager
      • Mr. J. Nicholas D'Ambrosia, Designated Broker
      • Mr. Timothy E. McGrath, President

      Customer Contact

      • Mr. J. Nicholas D'Ambrosia, Designated Broker
      Additional Contact Information

      Fax Numbers

      • (410) 535-6129
        Other Fax
      • (410) 535-1910
        Other Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: How to choose a real estate agent

      Customer Complaints

      12 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/20/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      So I a Section 8 Voucher holder. I have been searching for a place to move. I was connected to an agent about a home for rent. Tanavia. She took me to see a home that had for rent sign with Listing Agent. *****************************. She inquired that I should immediately apply. After paying multiple of application fees and getting denied. I struggled to get the money to pay application fee of $165. I was able to secure the funds. That same day. Jan 16, 2023. I waited to hear something back.. I was told should not be long as I was the only applicant and the house had been in the Market for rent over 100 days. I texted the agent I worked with ******* on Jan 18th. She said that she hadn't heard back since submitting my application. On Monday said that Landlord did not approve my application. I asked why and she said she did not know. I contacted the listing Agent ****** for an answer. He replied he was not aware that the Owners were not accepting applications. I requested my money back for applying. Application fees are for homes that are accepting and open to sell or rent. The Home is still listed for Rent. He said that ******* should have told me it was not. I contacted the main office to report this and they referred me back to him. Again I am a low income resident who has a section 8 voucher. The listing said Vouchers Welcomed. I have been hustled out of my money that was hard for me to get and give.

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kari T

      1 star

      10/14/2022

      Long and Foster allow their agents to forge a buyer's offer to terms the buyer refused to sign. I would not make an offer unless I had a 90% loan pre-approval letter to attach, which LF's agent helped me to get. However, my agent did not want the seller to see 'amount to finance 90%' so she changed it to say '80%', which I had refused to authorize. LF allows their agents to 'require' a 6% commission fee as a condition of submitting a buyer's offer. Twice I tried to offer 3% but was told that when using dual agency a buyer needed to offer 6%. As the dual agent LF knew they were being paid 2.4% by the seller and that I would be legally responsible for paying them the difference of 3.4%, or $9,000, for their 'professional services' LF allows their agents to give buyers a property disclosure form that does not comply with the law. My LF agent was looking over my shoulder as I signed each page and remained silent when she saw I didn't notice two questions were missing answers. The answer to both questions was 'yes,' and had I known of these defects I would not have made an offer. Finally, my LF 'found' square footage that was not built by the builder. (How fortunate that it added 3% to the list price, enough to cover the listing agent fee!!!) The sq footage 'found' was not included in teh CAD drawing provided by developer. My LF agent was provisional, or entry level, and by law needed supervision. But this was yet another law that LF doesn't care to follow. As you can tell from above my inexperienced agent was allowed to do whatever she wanted, including forging my offer, at great harm to myself. I would hire a performing circus monkey before hiring anyone representing Long and Foster.

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