Business ProfileforFreon Doctor, Inc

Freon doctor *** came to our home 10/30 to clean ($99) and service two fireplaces. We were grossly (fraudulently) overcharged for parts. I emailed and called the company the same day after they left and realized the cost discrepancy for the part they claimed to cost $891. This is a $5 part. I was ignored repeatedly. I called at least 15 times and left messages. I emailed and requested an itemized receipt for parts and they said theyd get it to me then it never happened. I told them i was hopeful it was human error and not fraudulent overcharging. I told them I was quoted a new insert starting at $1200 and then was charged $851 for a fix (plus $99 for cleaning) - it sounds like I could have just replaced the entire thing if thats the case. Im hoping this was an error. In my research thermocouples and igniters are not nearly $851 even with labor. Please advise as soon as youre able.An assistant who I has spoken with several times apologized and eventually gave me the owners number. I called and he said he wasnt giving me any money back or an itemized receipt. I followed up by email and text again requesting a refund. : $891 part was indicated on the invoice. In a text message 12/28 in response to my request for refund for being overcharged, the owner of the company claimed Is parts labor tax all includedWe were charged $57.71 in addition for tax on invoice. The reviews online have many others saying they were overcharged.