Reviews

Review Details

• Review fromJaime P

  Date: 10/30/2025

  1 star
  My experience with Allied Termite and Pest Control was one of the most frustrating and unprofessional interactions I’ve had with any business. They worked entirely through my realtor and never contacted me directly to confirm scheduling. I was told they would be out Friday, but instead they showed up unannounced on Thursday when I wasn’t ready. Because of that, we had to reschedule — and when I asked for proof of the original appointment, no one could provide any record.
  When I finally spoke with management, the manager was extremely rude and dismissive. She told me they don’t have a scheduling system that shows appointments but insisted she was right and I was wrong — even though they never once communicated with me directly.
  I paid an expedite fee to get the work done so I could sell my home, which I was fine with. But they didn’t even resolve the issue the first time, which ended up delaying my home sale. I had to place several thousand dollars in escrow as a show of good faith that the issue would eventually be fixed for the buyer.
  After all that, I was later charged a cancellation fee for the initial mix-up — despite the fact that no one could show me any signed agreement, message, or proof that I had the wrong date. When I brought this up with management again, I was met with more rudeness and no accountability. I was told they would “talk with the realtor,” but I never received a call back. Instead, I received a collections threat letter — with someone else’s name on it!
  The entire experience felt careless, unorganized, and frankly sketchy. Between the lack of communication, rude customer service, surprise fees, and sloppy paperwork, I would strongly caution anyone against using Allied Termite and Pest Control. There are plenty of other companies that are far more professional and transparent.