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Business Profile

Web Design

Abike Studio

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/23/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hi, I paid Abike studio $1250 as a down payment to build me a website for my vintage business. I was told this was a first come first serve basis and my down payment was going to secure my spot and get them working on my project immediately, the rest of the $1250 was to be paid once they hand over my site. I made a payment and initially communication was great the first 6 - 8 months, they showed me a preview and had a dashboard set up for my to check on the progress of my website which I was told in my initial meeting with the owner ****************** that it shouldn't take more than 6 months, she lied. The last 12 months has been h*** trying to contact Abike studio or get any kind of update on my website. The website preview link they shared with me is now gone when you click on it it says that store is no longer on shoplify, the notion website they shared with me to track the project of my website is also down. I have been reaching out Dotun to give me an update or how she plans to resolve this with no response from her. I am now out $1250 of my hard earn money and no website thanks to Abike studio, they wont respond to any of my emails, gibe me an update, refund me my money or hand over the website I made a down payment for.

Abike Studio is NOT a BBB Accredited Business.

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