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Business Profile

Graphic Designer

Ai Art Generator Makepix

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Graphic Designer.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/17/2025

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My 16 year old daughter subscribed to this free trial service from *********************************. After free trial ended, she continued to receive charges from them. She tried to cancel the subscription but realized she didn't get any confirmation emails or anything that allows her to cancel it. Time passed by, she subscribed on 9/24/2024 and up until now, ************************ is still charging her weekly. There are total of 37 charges as of 3 days ago. Every week they charge $2.99 plus a $0.09 foreign service fee. I will attach 6 of the 37 transactions on her bank statement, total $113.96. I would like a refund for the fees they charged. She hasn't used their service since the free trial ended. If all ******************************************** know, I will provide all of them.

    Customer Answer

    Date: 07/11/2025

    Dear BBB,

    It's been a month since I filed the complaint on behalf of my minor daughter, but we still haven't heard from them regarding her credit card charge and refund we requested. 

    Thank you very much for your assistance to this matter. 

    Best,

Ai Art Generator Makepix is NOT a BBB Accredited Business.

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