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Business Profile

Pet Services

Passionately Pets

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pet Services.

Visit Website(571) 438-2323
See Hours
Operating Hours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday10:00 AM - 3:00 PM
Sunday11:00 AM - 2:00 PM

About

About This Business

Passionately Pets provides midday dog walking, vacation pet sitting, and overnight services for all household companion animals. 

Products and Services

Treats, Toys, Apparel, Other pet supplies

Business Details

BBB File Opened:
12/4/2017
Business Started:
10/1/2007
Business Started Locally:
1/1/2007
Business Incorporated:
11/2/2007
Type of Entity:
Limited Liability Company (LLC)
Business Management:
Miss Jenna Gotch, Owner/Operator

Additional Contact Information

Principal Contacts
Miss Jenna Gotch, Owner/Operator
Customer Contacts
Miss Jenna Gotch, Owner/Operator
Additional Phone Numbers
Other Phone: (240) 888-1134
Additional Websites
Website 1
Website 2
Social Media
Facebook
Instagram

Additional Information

Refund and Exchange Policy

If cancellations are made, you can expect the following refund credited to your account based on the amount of notice provided and type of service you had booked:
                                                                           100% Refund                     50% Refund                       0% Refund
Midday Walk Cancellation                             48+ hours’ notice                       N/A                        < 48 hours’ notice
Regular Pet Sitting Cancellation                    48+ hours’ notice              24-48 hours’ notice        < 24 hours’ notice
Regular Overnight Cancellation                      1 week+ notice            1 week-24 hours’ notice     < 24 hours’ notice
Holiday Pet Sitting Cancellation                        N/A                                  7+ days’ notice             < 7 days’ notice

Holiday Overnight Cancellation                        N/A                                   7+ days’ notice             < 7 days’ notice

Holiday Policies apply to visits scheduled 1 week before and after each of the following: Christmas, New Years, Easter & Thanksgiving 

*Cancellation notice for Midday Walks is based on the start of the time-frame of the walk you wish to cancel.
**Cancellation notice for pet sitting and overnight services is based on the start of the time-frame of the first visit booked in that series and applies to your total invoice for the series.
***Refunds are not provided for early returns once visits for that series has begun.

How much notice is required to terminate ongoing midday service?
A full 1 month‘s notice is required to terminate ongoing Midday Service. Payment is required for all normally scheduled visits that fall within those 30 days, whether the client needs them to occur or not.  If a full 30 days notice is not provided, payment is due for the service originally agreed upon regardless if whether walks actually occur during this time or not.

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