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Business Profile

Door Repair

Liberty Glass Doors And Windows LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Door Repair.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/13/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business was supposed to offer me a window service and backed out of the deal at the last minute. Before I paid him his responses were very prompt. It wasnt until he received my full payment the communication began to get very weak. I began to dispute my transactions and he contacted me a day later with information saying why he wasnt contacting me. So I contacted my banks & cancel the disputes. He then proceeds to tell me that he cant do my window anymore because I disputed the transaction from miscommunication. Therefore I asked him for a *********** told me to dispute everything like I already disputed it. I told him no & asked for a refund he told me that he would refund me by 5pm on November 12th. I have yet to hear from him or receive a refund. This guy just scammed me out of $431.32 and is sending me laughing emojis about it like my money is a joke. My further solution is to get the police involved. I still have yet to receive a refund or have my window fixed. The money is still on his end regardless of the ************* out of $431.32!

Liberty Glass Doors And Windows LLC is NOT a BBB Accredited Business.

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