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Business Profile

Vitamins and Supplements

Biovation Labs, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vitamins and Supplements.

Complaints

Customer Complaints Summary

  • 7 total complaints in the last 3 years.
  • 7 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/24/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 10/09/2024 Mindful Advantage charged my credit card $81.30 for product that was not ordered or received. I have tried for over 3 months to get a credit on my credit card acct. Numerous emails and phone calls have had NO RESULTS. Any help you an give me would be greatly appreciated.
    Tracking number provided by Mindful Advantage shows nothing shipped.

  • Initial Complaint

    Date:01/29/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a sample of their product, just had to pay shipping which I did. Within a week of receiving the sample I checked my bank account and noticed an unauthorized transaction for 85.00 which Mindful Advantage charged without my consent. I contacted them the product hasn't even been shipped and they won't cancel it. This is an extreme hardship as I'm a disabled senior on medicaid. Is there anyway you could help me?

  • Initial Complaint

    Date:10/22/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I responded to an offer of a free sample of supplement to support mental clarity. I paid with PayPal for shipping only.
    I received the sample, then a week or so later PayPal contacted me with a payment of $79.78 having been processed for this business. I said it was a fraudulent use of my PayPal account.
    PayPal eventually denied the claim, which is also worth complaining about but I will take that up on another complaint. They did at least cancel the already processed automatic monthly payment of $79.78 upcoming.
    The supplement arrived and I am in the process of sending it back for an undisclosed sum. ($5-6)
    There was No agreement that I was to buy future supplement entered into by me.

Biovation Labs, LLC is NOT a BBB Accredited Business.

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