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Find a Location

Salt Lake Valley Motors has 1 locations, listed below.

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    Business ProfileforSalt Lake Valley Motors

    Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2953 S 3600 W, West Valley City, UT 84119-1646
    BBB File Opened:
    4/2/2024
    Business Started:
    9/6/2023
    Business Started Locally:
    9/6/2023
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Luis H Pelaez Parra, Member
    Contact Information

    Principal

    • Mr. Luis H Pelaez Parra, Member

    Customer Contact

    • Mr. Luis H Pelaez Parra, Member
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/02/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    My 18 year old son found these guys online. They had a 2011 Ford F150 for sale. My son texted asking what kind of motor it had and was told a V8. C. He and his uncle went to look and test drive the truck on Wednesday March 27. They decided to make the purchase. He came home to get financing and when he went back to West valley they were out of temp tags. He left them the money and had to return the next business day Thursday March 28th to pick up the vehicle. 20 minutes after he left the lot the check engine light came on. He immediately called and they said to take it to O'Rileys and have the code read. He sent them the screenshot that it was either a O2 sensor or catalytic converter. They told him it would be fine. Well its not fine- A truck will not pass emissions with a bad catalytic converter and we took it to a dealership and they said its not a V8 its a V6 and that was the worst year for that motor. Should have read the reviews on this place. We aren't the only ones who are having these types of issues. We have tried and tried to call send text messages with no response. I understand the Utah law of used cars, however it seems absolutely unfair that they can continue to be so dishonest and not be help accountable at all!! We just want to return the truck and get our money back! Is there anything you can do to help us??

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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