Hot Tub Dealers
Absolute Comfort Spa and PoolAbout
Important information
- Advertising Review:
On September 26, 2022, BBB requested that Absolute Comfort Spa and Pool substantiate, modify, or discontinue advertising claims of Objective Superlative Claims and Made in the USA claims on their websites at: https://absolutecomfortutah.com/ and https://absolutecomfortutah.com/strong-spas/.
Objective Superlative Claims:
The business’s website claims they have “Largest Selection Of Swim Spas In Southern Utah!” According to BBB’s Code of Advertising, “claims that relate to tangible qualities and performance values of a product or service can be used when the advertiser has substantiation. An example of a claim requiring substantiation would be ‘#1 car sales in the city.’”
Made In the USA Claims:
The business’s website claims that their products are “USA Crafted - USA Quality”. According to BBB’s Code of Advertising, "’Made in USA,’ and similar terms used to describe the origin of a product must be truthful and substantiated. In general, all or virtually all of the product must be made in the USA. Qualified ‘Made in USA’ claims can be made under certain circumstances and with appropriate disclosures.”
Although the business was initially working with the BBB to modify their claims, as of December 15th, the business hasn’t fulfilled BBB’s requests to substantiate, modify, or discontinue these claims.
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