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Business Profile

Engines

Rev 6 Powersports

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Engines.

Reviews

This profile includes reviews for Rev 6 Powersports's headquarters and its corporate-owned locations. To view all corporate locations, see

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Rev 6 Powersports has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Phil W

      Date: 11/10/2023

      i ordered a parts kit, the kit arrived short of an essential part, { however they did send TWICE the parts i requested } i called them and also sent them photos, they acknowledged the mistake. i became apprehensive when i found out the part i was shorted had yet to be built. They then told me if i wanted the part that i was shorted i would need to send back all the extra parts that they inadvertantly sent before they would proceed.Ive been in buisness 25 years with an impeccable reputation, doing business with major suppliers and encoraged them to reach out to some of them, they wouldnt budge.im standing solid, and will contact my bank on the premise "Why should they hold back my part that Ive paid for, because THEY made a shipping error" i truely would have returned their parts. Now i probably wont. Regardless Im fortunatly way ahead in this mess.

      Rev 6 Powersports

      Date: 11/14/2023

      We have acknowledged with ******************** that the cylinder head which was part of the kit he ordered was incomplete. It does still need to have the valves, heads, and springs added. As ******************** stated, he did inadvertently receive two kits when he ordered one. The extra kit is a value of $1,770. We did ask for it to be returned as it was not purchased but if ******************** does not feel that a mistake in shipping an extra kit warrants a return, we will allow him to keep the kit at no extra cost to him. We are willing to complete the cylinder head by adding the missing parts. We have asked that ******************** ships back the cylinder head itself so we may complete it to make it a usable part that we will cover the cost for as we will email him a prepaid shipping label. We will then add the missing components and return it to ********************. ******************** is not out any additional funds for us to return a working part to him. We are willing to make this right for the customer by just having the cylinder head specifically returned for us to complete and we will ship it back completed to the customer.

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