Business ProfileforLarry H. Miller Dealerships

I purchased an extended warranty from Larry H Miller **** in ****** in 2017 when I bought my car. That dealership no longer exists. I went to Larry H Miller Quick Lanes in ****, ** when the radio/computer shorted out. This was August of 2023. The car was still under the extended warranty. Unfortunately, the part was on backorder indefinitely. I made numerous phone calls to check the status, but *************************** who was the service advisor I was dealing with never returned my phone calls. He left that location in December and went LHM **** in ****. I was told by the person covering for him, that I needed to take my car to **** and have them change the radio out with a refurbished one. The warranty company will not approve the sub contract that way. LHM needs to do the legwork and take it to **** not me. I have been calling since the beginning of March, I spoke with ********* at LHMQL who told me after several weeks, that I need to go to where ***** is. I have left several messages for ***** and he still hasn't returned my phone calls. I even tried calling another ********** , spoke with *********************** who at first was helpful but is now not returning my phone calls. When I try to call, I get put on hold, no one ever picks up. I would like them to fix my car, or return the $3200 plus interest, so I can take it to **** myself.