We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Interlock Devices

Skyfine USA, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Interlock Devices.

Reviews

This profile includes reviews for Skyfine USA, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Skyfine USA, LLC has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1.27

    Average of 83 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Erin M

      Date: 07/19/2025

      Ive had this device installed 5 days. In that time I had to take my car to a mechanic for other issues unrelated. I was given a mechanic code for them to use to bypass or however it works. *****. The next day I was charged a ***** fee for tampering, its hard to understand how they see no relation between these two charges. I cannot get into the app and Im told I have to have the app in order to move the car because of blinking light. No reset passwords work on anyones phone, not just mine. No one will help. No one. Ive tried the main number in ***** and its the same response. No person. No help. My car has been sitting at **** since Thursday.

    • Ken O

      Date: 06/27/2025

      Skyfine has charged me with $300 in false reading fees/violations with no ability to dispute. They also charged me for services I didn't request. They have charged me fees that I haven't yet gotten an explanation for (ie early re-call fee, etc). It has been 4 days and my car is still not operable. It's been sitting in my driveway unable to move (also blocking another family member's car in the garage). I have tried multiple attempts with the company to start my car, but they continue to not only NOT solve the problem/get my car started, they continue to charge me for NO SHOW fees to get my calibration done at their location when they can't get my car started to get there!! No, I'm not kidding. I've requested to speak with **** several times over the past few days and not only does **** NOT respond...nobody does, for up to 20hrs, 2 days in a row. I DO NOT owe them a dime and have requested they remove their device off of my car, but they continue to not respond. I have now gotten the ************************* involved and well as **** of Public Safety. They have both gone down this road with same Grade F "approved vendor" before (court hearings, etc). This company is no stranger to complaints, lawsuits, etc (there's a trail of their carnage all on ******. etc. but to no avail. The *** and/or whatever other state agencies let them move with impunity while they continue to destroy lives. I will be reaching out to a couple attorneys and news media, as I am just getting started. I will looking to depose several people who have been a victim of Skyfine in the past, as well. Feel free to tell the BBB if you want to share any of your experiences with Skyfine. I'll be taking the best ones, as I will demand a jury trial and finally run Skyfine out of business...at least in ****. I will also be inquiring about a lawsuit against the *** and/or other agencies for doing nothing/continue to let this company harm the public for the past few years since the last court hearing.

    • miguel p

      Date: 05/20/2025

      worst experience of my life they are nothing short of scammers the owner is an a****** their service ***** and they bleed you dry with extra charges

    • Steven L

      Date: 05/13/2025

      I was charged 150 for a download and reset charge and 112 for a violation charge and all I did was have my alternator changed at a shop such a rip off company

    • maria C

      Date: 02/16/2025

      Not honest there scammers and they clean out your bank acct

    • Robert D

      Date: 02/05/2025

      Very bad do not use. They calibrate so high that if you eat a anything it it finds you.. (yeast in bread) then we had a accident. Lost interlock system called rexted many many times to pay for system ( insurance don't pay for it) they kept saying they would call us back because the ******* price of interlock went over our credit limit they never called and then sent it to collection. Bad business. I repeat do not use.

    • Matthew P

      Date: 01/24/2025

      Deceptive pricing full of hidden fees. Extremely rude customer service. I am now worried how much fees, penalties and hidden cost I will accrue from now until device is removed. Absolutely do NOT use skyfineusa!

    • Carrie A

      Date: 01/23/2025

      Its sad I have to give an 1 star rating to leave a comment. Our Son is trying so hard to be responsible to get his life back in order but this company is making it so hard, costly and frustrating! How sad it is for us to get his frustrated phone calls on a regular basis about the costs that are devastating him, being late for work, being locked out of his truck while spending time with his Son and cant get his truck to start. Out in the fridged cold without a heater, no cell service and no way to get them home. We are so proud of him and so destroyed by this company. They have him trapped, while he is doing so good! Is there a recourse to leave this company without destroying his bank account, so he can continue to move forward in his life? Your company should be embarrassed by these comments, ratings and try to correct this problem! Shame on you!

    • Nick M

      Date: 12/07/2024

      This company is absolutely terrible! If there was an option for 0 Stars they would get it! This company makes this unfortunate mistake even worse. The customer service is Terrible! They are Unprofessional completely rude and disrespectful. They cant answer any questions, they just direct you to the app. The response time is ridiculous . Im talking hours even days! Its impossible to get a live person. My truck broke down in the shop for more than 30 days. I had them remove the device & install in another vehicle. After the removal, new installation plus the recalibration fees from both vehicles , cost me $600! When my truck was ready, I had the device removed and that was $480! Then I got a bill a month later charging me $1700 for the device they removed. They claimed it was cracked and the mouthpiece was broken . Complete BS! The tech who removed it never said anything about damage and everything was good to go. I asked for proof and pictures from the company and they said a supervisor would contact me. Never did. Complete extortion and lies. They leave You helpless and at their mercy because they know you cant fight it. U need this in order to drive so u just pay it. I have yet to hear from this supervisor . I needed my device calibrated and it was nearly impossible To get a date. The dates I was available and selected were not even considered. They chose the date for me and way past the due date. Because of that my truck went into non compliance and they locked me out. So now I'm late to work and no one to talk to. Ive been on hold for an hour. In order to have my device calibrated I had to pay that $1700 for the "damage". This company is a joke and I would NEVER recommend this company to my worst enemy. So unprofessional! Once you sign up you lose all contact with this company and left feeling helpless.

    • TD G

      Date: 12/05/2024

      The business practices of this organization are predatory and unethical. Why are they still and accredited provider in ID? They should be audited and suspended from business.

    Skyfine USA, LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.