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Find a Location

I Repair Heating and Air, Inc. has 1 locations, listed below.

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    Business ProfileforI Repair Heating and Air, Inc.

    Heating and Air Conditioning

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    891 E 8600 S, Sandy, UT 84094-1235
    BBB File Opened:
    3/3/2014
    Years in Business:
    12
    Business Started:
    7/1/2011
    Business Started Locally:
    7/1/2011
    Business Incorporated:
    7/1/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Luke Jordan, Managing Owner
    • Mr. William Roger Jordan, Owner
    Contact Information

    Principal

    • Mr. Luke Jordan, Managing Owner

    Customer Contact

    • Mr. Luke Jordan, Managing Owner

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/03/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    iRepair was supposed to put a water softner in but they put some cheap little tankless water filter and charged me $1800 for garbage that doesn't even soften the water or go on my house on October 22,2021, the technician was so lazy and wanted to make easy money !!That filter only is sufficient up to 1500 sq. Feet and my house is 2500 square feet !! I contacted him and he was very rude and said I was stuck with it pretty much and the owner would not call me back after leaving several messages!! The Nuevoo water filter is garbage and I have some info on it plus a picture of what they put on that is on the floor now not able to use ! Plus an invoice from another company proving that I bought a REAL water softner with them and a picture of the new one from the new company because IRepair would not help me ,they took my money and ran and never looked back ,what a bunch of crooks ,they charged 2 cards and didn't even send me a reciept ,I feel so scammed by this horrible company !!! They need to give me my money back $1800, and they can have their cheap filter that is now sitting on my basement floor !!

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ben B

    1 star

    06/14/2022

    Had them in a while back after furnace wasn't working right. Gave a pretty high quote which I should have listened to my gut and just got a second opinion on. Anyhow, long story short, they did even more "repairs" that didn't even address the issue. After having two other companies come to assess the situation, both said what they did wasn't necessary, didn't help and was very overpriced. One said "you've been taken to the cleaners" and believes an iRepair technician actually damaged the furnace control board trying to test it. To top it all off, I actually had a warranty which the second company said I should ask about (and the third company addressed). Lastly, apparently iRepair has been banned from Carrier's warehouse in **** due to issues with multiple customers.

    Local BBB

    BBB Mountain West

    BBB Reports On

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