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Find a Location

PcCareSupport has 1 locations, listed below.

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    Business ProfileforPcCareSupport

    Computer Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    9350 S 150 E Ste 220-B, Sandy, UT 84070-2702
    BBB File Opened:
    1/12/2012
    Years in Business:
    14
    Business Started:
    4/26/2010
    Business Started Locally:
    4/26/2010
    Business Incorporated:
    4/26/2010
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • PC Care Support
    Business Management
    • Mr. Andrew D. Terry, Vice President of Operations
    • Mr. John Allard, President
    • Mrs. Kat Powers, Director of Customer Relations
    Contact Information

    Principal

    • Mr. Andrew D. Terry, Vice President of Operations
    • Mr. John Allard, President

    Customer Contact

    • Mrs. Kat Powers, Director of Customer Relations
    Additional Contact Information

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    mark

    1 star

    04/28/2021

    I WISH I COULD GIVE ZERO STARS. PLEASE DO NOT DO BUSINESS WITH THIS COMPANY. I CALLED TO GET A REFUND FOR LIFELOCK SERVICE (I WAS BILLED TWICE, ONCE ERRONEOUSLY AND ANOTHER WAS FOR SERVICES I DID NOT WANT). TOTAL BILL WAS ~$800. THEY ISSUED A REFUND TO MY ACCOUNT BY LOGGING INTO MY COMPUTER WHICH I FOOLISHLY LET THEM DO. THEY NEEDED AN AUTHORIZATION FROM ME FOR THE REFUND AND SENT ME AN EMAIL TO SEND. I ERRONEOUSLY TYPED IN $8000 IN THE REFUND REQUEST WHICH THEY DEPOSITED INTO MY ACCOUNT. WHEN I TOLD THEM ABOUT THE ERROR, THEY SAID THEY HAD NO WAY FOR THEM TO PROCESS A REFUND WITHOUT A WIRE FROM MY BANK - WHICH IS FAR AWAY BECAUSE I USE A CREDIT UNION. SO, THEN THEY INDICATED THAT I NEEDED TO PURCHASE EITHER TARGET, NIKE OR AMERICAN EXPRESS GIFT CARDS FOR THE AMOUNT I NEEDED TO RETURN TO THEM. I HAD TO GO TO 6 STORES ON A VERY BUSY BUSINESS DAY FOR ME TO DO THAT. AND, TO TOP IT ALL OFF, THEY ILLEGIALLY HIJACKED MY COMPUTER AND SAID THAT I COULD NOT USE IT UNTIL THIS WAS TAKEN CARE OF. THAT IS TOALLY ILLEGAL AND I WILL BE FILING LEGAL ACTION AGAINST THIS COMPANY. SUFFICE IT TO SAY THIS COMPANY AS WELL AS LIFELOCK IS HORRIBLE FOR WHAT THEY PUT ME THROUGH. PLEASE DO NOT DO ANY BUSINESS WITH THEM.

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