Business ProfileforWestern Chain Link Fence Company, Inc.

We paid for and ordered a gate with an operating system in March 2022. After they received our money, we never heard from them unless we made contact. They gave empty promise dates of installation. We contacted the manager, he did the same thing. We finally were able to get a hold of the President, and thought she would help but it was more of the same lies. Finally in early June they did come and install our gate. It started rusting the first week, then it started sagging so we couldn't open it, along with many other problems. The gate was only up for 2 weeks in June. They said they were going to take our gate back to the shop fix it and return it. That was the last time we ever saw our gate. We had an attorney file a letter of demand to get our gate properly installed by Sept. 16th 2022 or we would be requesting a refund. Western Fence responded and said they don't give refunds and the gate will not be ready by the 16th. 2 weeks ago they sent our attorney an email saying it would be installed last week. That never happened and we still have not heard from them. This is a $12,000.00 gate that we paid for and do not have. I have no idea how they stay in business. We have never had any sort of issues like this with any other company. I can't believe they're in business. They have never even tried to apologies or try to make it right. This company is extremely unethical.