Marine Sales and Service
Marine Products Pro Shop, Inc.About
About This Business
Products and Services
Business Details
- Local BBB:
- BBB Mountain West
- BBB File Opened:
- 12/5/2006
- Business Started:
- 1/1/1971
- Business Started Locally:
- 1/1/1971
- Business Incorporated:
- 3/15/1989
- Type of Entity:
- Corporation
- Alternate Names:
- Ronix Wake Store
- Business Management:
- Mr. Randy Casper, Owner
Additional Contact Information
- Principal Contacts
- Mr. Randy Casper, Owner
- Customer Contacts
- Mr. Randy Casper, Owner
- Additional Phone Numbers
- Other Phone: (801) 553-8332
- Other Phone: (800) 973-2834
- Other Phone: (801) 209-4823
- Additional Email Addresses
- Customer Service: Email this Business
Additional Information
- Refund and Exchange Policy
- Return Policy
RETURN AND EXCHANGE POLICY AND PROCEDURE
Product must be returned within 20 days from date of purchase for a Refund, Otherwise a Store credit will be issued. Customer is responsible for all return freight costs.
RETURNS & EXCHANGES
On Our Front Page Use "Request a Return". (Return Merchandise Authorization)
Marine Products will issue you an RMA number as well as the address to ship the package back to.
Package and seal your return securely in the original package.
Write clearly on the outside of your package the RMA given to you. BOLD AND CLEARLY
Package must be returned postage prepaid, we do not accept C.O.D. or freight collect deliveries.
Package must be returned via a Trackable carrier UPS, FED X, USPS..
Return your package to the address given at time of RMA.
Upon inspection of your returned goods, Marine Products will issue a full or Parcel refund to your credit card, less the shipping costs.We will notify you by e-mail of your refund.
Freight costs are not refundable, If the item was shipped FREE FREIGHT, the customer is responsible for original and return shipping charges.
All merchandise being returned must be in NEW & UN-USED condition with all parts and pieces included.
Closeout, Discontinued, Blem or Sale items are non returnable.
We are only able to offer credit on the card that was originally used to purchase the merchandise.
Returns take approx 5-7 days to process refunds.
WARRANTY
All products purchased from Marine Products are covered under the Manufactures warranty. Occasionally, a product may need to be sent to the manufacturer for repair or replacement. If this occurs we will give you directions how to return the items.
No refunds will be given on Warranty claims, If an item is no longer produced, Marine Products will work to find an equitable solution.
REFUSED SHIPMENTS
Refused shipments will result in a 20% (percent) restocking fee. We will also deduct the original shipping costs from your refund.
DAMAGED GOODS DURING SHIPPING
Marine Products is not responsible for damaged or stolen shipments, If you receive a Damaged Shipment, Do Not destroy the damaged box, Marine Products will have the product picked up and will send you a new replacement when we receive yours back. Damaged goods MUST be returned within 5 days of delivery.
ANY QUESTIONS OR COMMENTS PLEASE CALL US AT 800-973-2834 OR 801-973-4017
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