Jewelry Stores
CarbonFiAbout
Important information
- Advertising Review:
On April 6, 2023, BBB requested that CarbonFi substantiate, modify, or discontinue advertising the following claims, which were made on their website at https://www.carbonfi.com/.
Superiority Claim:
The business’s website claims “we do all of this while avoiding the insane mark-up that is second nature to other jewelers.” According to BBB’s Code of Advertising, “deceptively or falsely disparaging advertising of a competitor’s products or services must not be used. Comparisons should fairly reflect all aspects of the products or services equally.”
Made in USA:
The business’s website claims the products are “handcrafted by us right here in the USA.” According to the BBB Code of Advertising: “‘Made in USA,’ and similar terms used to describe the origin of a product must be truthful and substantiated. In general, all or virtually all of the product must be made in the USA. Qualified ‘Made in USA’ claims can be made under certain circumstances and with appropriate disclosures.”
As of May 26, 2023, the business hasn’t fulfilled BBB’s requests to substantiate, modify, or discontinue these claims.
Business Details
- Local BBB:
- BBB Mountain West
- BBB File Opened:
- 4/5/2023
- Business Management:
- Mr. Tyler James, Founder
Additional Contact Information
- Principal Contacts
- Mr. Tyler James, Founder
- Customer Contacts
- Mr. Tyler James, Founder
- Additional Email Addresses
- Sales: Email this Business
- Technical Support: Email this Business
- Customer Service: Email this Business
Additional Information
- Business Categories
- Jewelry Stores
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