ComplaintsforTear A Part Auto Recycling
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Complaint Details
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Initial Complaint
08/05/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I am a serious towing company. I took Tear a apart to sell a car and the manager unjustifiably accused me of signing the title illegally, saying that all Mexicans used to do that, in front of him I called the previous owner who told me He sold the vehicle to me confirming that he had signed the title in question, I also had a copy of the driver license from the previous owner, when the "manager" saw that the title and signature were legitimate, he retaliated by telling me that “I can’t buy the vehicle today today” That I had to return tomorrow, immediately afterwards he sent another tow truck to continue buying cars. This is not professional, it is putting your prejudices before the responsibility of the company when providing a service, I asked him his name and he told me a false name, another employee told me that the man's name is Alex, "Alex” I’m not sure if it’s a real name, also refused to attend me letting other customers pass in front of me postponing my turn, just for discrimination. waste a day of work and fuel, just because of personal bias from a poorly trained employee. I have videos of the situation and I will sue this company to the BBB.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.