We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Online Retailer

Elite Tactical Store

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

Customer Complaints Summary

  • 10 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/17/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a laser bore sight and in the item description it says it fits calibers from .177 and up and it does not. They've asked me to try it without any of the supplied adapters which is the incorrect use of the item and it still don't fit. Now they want me to cover the return shipping of item if I want a refund. They are selling items with incorrect information and then expect the consumer to spend more money to return their incorrect item. This is a bunch of crap. They claim they're a veteran owned company but veterans don't do business like that.

  • Initial Complaint

    Date:12/18/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business is a complete scam. I was charged a total of $62.89 for a "FREE BAG" if i paid shipping and handling. I have NOT received ANY products from this company.
    I just received an e-mail that i will be charged $98.00 for a subscription that i DID NOT agree to.
    This company is a scam and NEEDS to be shut down

  • Initial Complaint

    Date:12/08/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I found a charge from STEALTHOPS99 on a credit card for $98 dated 12/04/23. Research showed the same $98 charge one month earlier on 11/04/23. Looked up their website and found a small number of purchase options - mostly backpacks; none of which I want or need. Called their number and was transferred to a call center in Calcutta (or somewhere nearby). After a couple of transfers I gave up. I don't know who these people are and have cancelled that credit card. In reviewing other complaints it is obvious these folks are a SCAM who took me for $98.

  • Initial Complaint

    Date:10/26/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I followed a YouTube ad for a free backpack on Oct 12, and paid the shipping price of $14.98. Two weeks later on Oct 26, I haven't yet received the backpack, however I did receive a fraud alert when StealthOps99 LLC attempted to charge an additional $98 to my card. I had my credit card company block the vendor.

  • Initial Complaint

    Date:06/20/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    6/4/23 I purchased a free tactical backpack and paid $14.95 then, on 6/18/23, I was charged $98 for a monthly subscription service that I was not aware of or I was never advised that I signed up for. When I called cust. service, they cancelled my subscription, but refused to refund the $98 charge or send me any proof that I signed up for it.

  • Initial Complaint

    Date:12/19/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a solar beam lighter from them over 6 weeks ago. I have still yet to receive what I ordered. I've reached out to them numerous times as the tracking information they provided was invalid. I have yet to receive any updates or responses from them.

  • Initial Complaint

    Date:11/17/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was offered a "free' backpack for 17.90$ total. Two weeks later an additional $98 was charged to my bank. I called right away and was told that they would cancel (both charges) and refund the money- and that an email would be sent stating that. Three calls later still no refund or email confirmation. I was told at last call that there would be no refund and that I had purchased a subscription to a survival site. I was told that no more charges would go thru, but no refund. Unauthorized charge, no backpack, and no refund. The company is listed as Stealthops99 LLC ###-###-####,, Ut.

  • Initial Complaint

    Date:11/05/2022

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My banking account shows numerous transactions with this company and I have not made any purchases from them. On Nov, 4 it shows a payment of $98.00. they used my credit card #. On Oct. 17 they charged my card $2.95 and then earlier in Oct. they again charge my card with $98.00. I have never heard of this company and in the morning, I will let my bank know that this has gone on and make sure that they cannot access my account anymore.

  • Initial Complaint

    Date:09/28/2022

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Received an eMail offering a "military backpack" for only $14.95 to cover shipping. So, I paid the $14.95 on Sept 11 and today, Sept 28, no backpack has arrived but I did get an additional charge on my VISA card for $98. I phoned the company and they said the backpack has been shipped and they only charged $14.95, no more. BUT, the $98 is for a MONTHLY charge to belong to their wholesale, surplus club. I cancelled the monthly charge and they refunded me just half, $49 - a lesson learned - if it seems too good to be true, it probably isn't true!

  • Initial Complaint

    Date:08/20/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company has been charging me 2.99 for “rival reports” which doesn’t appear anywhere on their website. There is no way to view past purchases or account information. The website seems empty with only a few links that go anywhere. My employer told me to order a bag from them and now I can’t get them to stop charging me.

Elite Tactical Store is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.