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Business Profile

Marketing Consultant

Verified Blu

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Marketing Consultant.

Complaints

Customer Complaints Summary

  • 11 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/10/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They don’t provide actual results they claim to get you real followers however they’re all fake. And after 7 days they deactivate the accounts. It’s a waste of money for a scam

  • Initial Complaint

    Date:06/11/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The company promised so many followers they failed to deliver even half and within days they kept following and unfollowing which we then realized they use spam bots
    Request a full refund and never to be contacted again.

  • Initial Complaint

    Date:03/19/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid $58.00 for one month of their services on 3/1/24. The refund policy is eligible within 7 days. I was promised both engagement on Instagram and follower increase.

    "JAY" reached out to me via text to ask questions about my business.

    Within the first 3 or 4 days, I saw nothing. I told Jay and asked for a refund. He assured me it took time and to wait for results.

    Within the next few days, engagement began going up, ONLY LIKES, NOT COMMENTS, and the LIKES were by accounts that appeared very clearly fake.

    I contacted Jay again asking for a refund. He told me to wait, assured me likes are targeted and real people, and that follower growth would be "any day now."

    Several days later I contacted Jay again that I had no follower growth and wanted a refund.

    He stated, again, "Any day now."

    The next day I began gaining followers.

    Very clearly NOT targeted followers. He argued they are "real people" even when the accounts look fake. Even if they are "real people," they are not targeted followers for my audience - which is what I was promised.

    I requested a refund and was told both via text with JAY and via email (I'm assuming by JAY) that I was now past the 7 window period and no longer eligible for a refund.

    I want an immediate refund from this fraudulent spam business, which I see now on the Better Business Bureau is taking advantage of many people and has a ONE STAR rating.

    I am ONLY past the 7 days because JAY told me to wait for results.

    I want a refund immediately.

  • Initial Complaint

    Date:03/03/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business is a scam. They promise for organic growth of the Instagram followers. They did nothing. They claim to give a 7 day money back garauntee if the followers are not there betwee 500 k or above. When I paid them the amount $100 for boosting it (as I thought they will bring it organically) I was also running my own Instagram boosting service on my 3 post. So the followers I got were from my boosting and not there. After 1 day of my boosting was finished. I waited for 4 more days to see the effect of verified blu but nothing happened. Instead I lost 400 followers. I was shocked to see that. Tomorrow 7 days will end. And nothing happened. I am seeing my numbers on Instagram they are stuck and not moving ahead since the day I stopped boosting my own posts on instagram. I need my money back from this business. They are fooling people around. I am not satisfied by thier service at all. I am ready to provide all the relevant screen shoots of how I boosted my own posts and the followers I got from that. Plz help me get my money back and also please see how they are making people fool.
    Thank you so much for your kind consideration.

  • Initial Complaint

    Date:01/23/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    i got scammed, the company promises 7 day money back guarantee, it is a lie. when i seen i didnt get no followers, no change in my numbers i got ahold of them and they told me if i dont see results then they dont give refund. I didnt even get one follower from them. They told me i posted too much and then was cursing me out in text message. DO NOT GIVE YOUR MONEY TO THIS PERSON WHOEVER THE ARE IS A THEIF AND VIOLENT PERSON.

  • Initial Complaint

    Date:01/02/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Dear Better Business Bureau,

    I am writing to file a formal complaint against Verified Blu Instagram Organic Growth regarding their fraudulent services and unethical business practices. I recently engaged their services with the expectation of genuine marketing and promotion for my Instagram content, as advertised on their website. However, I have since discovered that their service is nothing more than a deceitful scheme that employs fake profiles and bots to generate artificial engagement.

    Upon signing up for their service, I immediately noticed an unprecedented surge in likes on my posts, with each post receiving an astonishing 300 likes within the first 10 minutes. However, my suspicions were aroused when these likes abruptly ceased as soon as I canceled my subscription. It became evident that Verified Blu was utilizing fake accounts and bots to create the illusion of genuine engagement from real people.

    I initiated a dispute through PayPal as the company continued to charge my account even after I canceled my subscription in November. Despite PayPal's efforts to contact Verified Blu regarding the dispute, the company failed to respond, leaving me frustrated. They told me to cancel the dispute or I wouldn’t get my refund.

    Unfortunately, the fraudulent practices of Verified Blu did not end there. On December 30, I discovered yet another unauthorized charge on my account, even after the initial dispute and refund. This blatant disregard for ethical business practices showcases the lack of integrity and professionalism exhibited by Verified Blu.

    Furthermore, I was compelled to manually remove approximately 8000 fake profiles that Verified Blu had created. This not only consumed a significant amount of my time but also tarnished my reputation on Instagram. Their promise of real and organic growth for my content has proven to be a complete fabrication, and I am appalled by the level of deceit and dishonesty displayed by Verified Blu.

  • Initial Complaint

    Date:04/21/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In Feb I got the $49 Micro Influencer package that promised to grow my business IG account to 10k real, relevant followers. I asked the rep Jay what results I should expect to see in 7 days to know if this would work for me. He replied that I'd see likes and followers. I received likes only from accounts in India, a country I don't do business in. I told him this was not the target audience I asked for. I also told him it was suspicious that my posts receive exactly 100 likes within an hour of posting, all from accounts outside my target audience. He assured me that "more related followers will come with time."
    The Refund policy requires that you implement their recommendations for 30 days and prove that the delivered product was not as described. Their Service terms guarantees the addition of ACTIVE AND RELEVANT FOLLOWERS. Instead I was spammed by hundreds of random dead accounts. When I sent screenshots of these dead accounts and asked him to address this, Jay replied that it's still considered growth. He advised me to allow more time for relevant followers, so I paid for another month.
    After 2 months of the same pattern, I was told that my refund would not be issued because 1) despite all new followers coming from outside my target audience (mostly out of country) they did technically grow my account and 2) I was past the 7 day guarantee and could not be refunded for any reason. Jay strung me along with promises and when they failed to deliver they simply told me it was too late. Their own Instagram account has no activity and if you call them out in the comments they just delete you.
    The wording in their policies is intentional. They know what they're doing. They hook you with a 7 day trial, only to tell you nothing can be achieved in that short time, trap you with a 30 day refund policy, and once you've passed that they wash their hands of any legal obligation. They don't deny being a scam, they just refuse to pay for it. It's disgusting. Pass it on.

  • Initial Complaint

    Date:03/28/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hi my account *************** has been restricted since I got involved with you guys at Verified Blu I can't post anything and all I get is the following
    See attached picture
    Please cancel and refund my money and as far as ********** I have lost followers again after getting involved with you and that manager Jay accused me of doing illegal things to get banned I really do not appreciate those remarks he keeps stalling so I will file a complaint with the better business bureau for full refund of that account you have failed me in the worse way imaginable I am also going to post a review on google maps ************* for over 26 million viewers to expose you for the trashy unethical service.

  • Initial Complaint

    Date:03/17/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Feb 26th I signed up for their service before I saw their reviews which were not great. I cancelled immediately and asked for a refund through PayPal. The request was ignored. I escalated the dispute and emailed Verified Blu asking for my refund. They refuse to give it to me until I end my claim with PayPal. After speaking with PayPal they said to not do that or I have no recourse the Verified Blu. Their responses to my requests were almost threatening. I id not receive any service I paid for as I cancelled with 10 minutes of signing up and they refuse to give me my money back.
    They had a 7 day trial - I cancelled that day!

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