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Find a Location

CCBANK has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • CCBANK

      3280 N University Ave Provo, UT 84604-4405

      BBB Accredited Business
    • CCBANK

      49 W University Pkwy Orem, UT 84058-7333

      BBB Accredited Business
    • CCBANK

      1909 W State Rd Pleasant Grove, UT 84062-4081

      BBB Accredited Business
    • CCBANK

      549 N State Road 198 Salem, UT 84653-6201

      BBB Accredited Business
    • CCBANK

      9080 S Village Shop Dr Sandy, UT 84094-7721

      BBB Accredited Business

    Business ProfileforCCBANK

    Bank
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    43 complaints closed in last 3 years

    19 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/9/2023

    Years in Business: 30

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Local community bank services including commercial lending, home equity loans, construction loans, lot loans, deposit services and rate products.

    Business Details

    This is a multi-location business.

    Find a Location

    CCBANK has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • CCBANK

        3280 N University Ave Provo, UT 84604-4405

        BBB Accredited Business
      • CCBANK

        49 W University Pkwy Orem, UT 84058-7333

        BBB Accredited Business
      • CCBANK

        1909 W State Rd Pleasant Grove, UT 84062-4081

        BBB Accredited Business
      • CCBANK

        549 N State Road 198 Salem, UT 84653-6201

        BBB Accredited Business
      • CCBANK

        9080 S Village Shop Dr Sandy, UT 84094-7721

        BBB Accredited Business
      Location of This Business
      3280 N University Ave, Provo, UT 84604-4405
      BBB File Opened:
      8/23/2007
      Years in Business:
      30
      Business Started:
      7/29/1993
      Business Started Locally:
      7/9/1992
      Business Incorporated:
      7/9/1992
      Accredited Since:
      8/9/2023
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • CC Flow
      • CC Connect
      • Today Card
      • Capital Community Bank
      • CCBank
      • Capital Community Bank, Inc.
      Business Management
      • Mr. Michael Watson, President/CEO
      • Mr. Matt Field, Financial Officer
      • Mr. Lee Lamb, Vice President of Marketing
      Contact Information

      Principal

      • Mr. Michael Watson, President/CEO
      • Mr. Lee Lamb, Vice President of Marketing

      Customer Contact

      • Mr. Lee Lamb, Vice President of Marketing
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      43 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/25/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I am urgently contacting you regarding the discrepancies on my credit report, resulting from the sharing of my personal information with credit bureaus. This has caused significant financial and emotional distress. In line with 15 USC 1681 Section 602, I affirm my right to financial privacy and expect my information to be treated confidentially. Furthermore, under 15 USC 1681 Section 604(a)(2), a consumer reporting agency is prohibited from disclosing account details without my explicit consent, which I have not given. The inaccuracies linked to CC BANK LENDLY have adversely impacted my financial status, necessitating immediate correction. Moreover, I emphasize adherence to 15 USC 1666(b), which prohibits creditors from treating credit card payments as late under specific circumstances. Below, you will find my account details for your reference: Account Number: ******* I urgently request a comprehensive review of my account, prompt rectification of the credit report inaccuracies, and strict compliance with federal laws governing my information. Failure to address these concerns promptly may result in legal action. Your immediate attention to this matter is appreciated. Sincerely, ******* ******
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Daniel p

      1 star

      03/27/2024

      They are poorly operated and will mess your credit report up so you will never get another loan from a real bank and they are very unprofessional

      CCBANK Response

      04/04/2024

      To Whom It May *********** to consumer financial privacy rules, we are unable to share the details of our response with the BBB regarding these concerns. We have requested additional information from the consumer directly. We encourage the consumer to respond to the direct communication so we may continue to address their concerns.Sincerely, ************* ********************

      Local BBB

      BBB Mountain West

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