About

Local BBB:

BBB Mountain West

BBB File Opened:

8/24/2006

Business Started:

1/1/2002

Business Started Locally:

1/1/2002

Business Incorporated:

10/20/2004

Type of Entity:

Limited Liability Company (LLC)

Alternate Names:

Grind Worx

Blade Play

Self Defense HQ

Business Management:

Cooper Robinson, Human Resources Manager

Mrs. Francoise Hughes, Member

Additional Information

Refund and Exchange Policy

Returns are accepted, as long as they are done within 20 days (we feel this is enough time to determine if the items in your order are operational and to decide if you wish to keep them). You must obtain a Return Authorization number before shipping your item back, or your return will not be accepted. To obtain a Return Authorization number, please contact us.

You are responsible for shipping the item back to us. The item must be brand new and unused. There is a 5% restocking fee on non-defective items to offset lost shipping, credit card and labor costs. Once we receive the item we will issue a refund. Your refund will be issued in the same form payment was received, unless other arrangements have been made. We do not reimburse shipping costs. If the mistake is ours, we can generally provide you with a pre-paid return shipping label, please contact us for details. We strongly recommend you insure any package being returned to us- if your return is lost or damaged there is nothing we can do.

Returns must be received within 30 days of when the return authorization number was issued to you. After 30 days the RA number will become void, exchanges on hold will be removed from hold, and the return will be rejected and sent back to the customer.

Business Categories

Custom Knives, Online Retailer