ComplaintsforAchieve Today LLC

• Initial Complaint

  12/29/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  My problem is that this business is not transparent enough when informing prospective students about this program. The whole goal is to take as much money as they can, with no real credit (School credit) in return. This program took 355 dollars for a class I have never started. I was literally thinking about signing up and was told that they had a discount that I could only take advantage of if I was to sign up with them the same day I called to inquire. I realize they play with future nurses' emotions, because who wouldn't want to take the opportunity of having cheaper deals? After doing some research I concluded that I didn't want to continue to join the program and haven't registered for any classes. But because I gave them money, they're like "no take backs! If you try to cancel you are responsible to pay us 5'000." At this point I am utterly confused, I ask where they got that number from, that's when they informed me that they are a paid program. I asked why they didn't disclose that information in the first place? They said. " I should have read it in the terms and conditions section of the page. I asked again, why wasn't that disclosed when I first called? I was then told that a lot of people who signs up with them confuses that information. I told them I wasn't confused; I was misled and that is a form of educational negligence. So, they're only way of "helping you" is that you keep on with their program and pay them ***** or have bad credit.

  Business response

  12/30/2022

  We have scoured our client databases and cannot find a record of this individual. They mentioned a $355 product they purchased for a class, but we offer no such programs or products at that price. The part of the complaint that stood out the most was when the individual mentioned, "I realize they play with future nurses' emotions, because who wouldn't want to take the opportunity of having cheaper deals"? We do not offer nursing education in any form and are truly convinced this is all a simple misunderstanding. Please advise us on the next steps to get this removed from our profile as we take our BBB ratings very seriously. Thank you in advance for your help and don't hesitate to reach out to me directly if there are further steps we need to take on our end.

  Sincerely,

   

  *********************
  Achieve Today
  ******************************
  ************

• Initial Complaint

  08/20/2021

  Complaint Type:

  Order Issues

  Status:

  Unanswered

  More info

  Curious to learn about Real Estate I found Noelle R******’s videos on YouTube. I looked up to her instantly as she seemed to be a big name in the real estate industry. I participated in one of her calls promoting Achieve Today and decided to invest in the program shortly after. I should have done my research because I found out later after signing the contract and paying $2,494 over the phone I only had 3 days before being allowed a refund. I thought it was 30 days. I also found out later that I signed up to take out a $4000 loan at about 20% interest fee per year! I was not happy with the service at all and after finding out all I signed to I decided to cancel a week after joining. Although I was able to get the loan canceled they denied me a refund on the $2,494 I invested. I’m doing all that I can to get my money back for a program I never participated in the first place. I blame myself for being in a desperate position to improve my finances, but a 2,494 fee for it is ridiculous!

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩