Reviews

This profile includes reviews for Bonneville Billing And Collections, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Bonneville Billing And Collections, Inc. has 7 locations, listed below.

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  Bonneville Billing And Collections, Inc.

  6026 Fashion Point Dr Ogden, UT 84403

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  Bonneville Billing And Collections, Inc.

  8752 W Overland Rd Ste 103 Boise, ID 83709-1604

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  Bonneville Billing And Collections, Inc.

  PO Box 821449 Vancouver, WA 98682-0033

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  Bonneville Billing And Collections, Inc.

  12013 NE 99th St Ste 1690 Vancouver, WA 98682-2324

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  Bonneville Billing And Collections, Inc.

  PO Box 150621 Ogden, UT 84415-0621

Review Details

• Review fromGuybrush T

  Date: 01/07/2025

  1 star
  Called. Was very rude. Identified herself as mumbles something like Auntie Em. No company name. I'd never speak with someone like her. So blocked!!

• Review fromBarbi P

  Date: 03/13/2024

  1 star
  This company contacted my family member giving their agency name to ask for my contact information while admitting they had my contact information. How is this legal when they never tried to contact me direct first in any form? Who is looking out for debtor rights? Why does being late on a bill give them enlightenment to harass and embarrass debtors by contacting family members? There are situations when people experience hardships or overlook a bill. Being treated rudely when asked to remove my family member from my account and ulimately told they only noted "Do not call numer" was infuriating. The arrogant attitude of multiple staff was extremely unprofessional and disappointing. Debtors are human beings with real situations not just people who don't pay their bills in a calling que.

• Review fromHeather D

  Date: 03/03/2024

  1 star
  They were deceptive and dishonest, unacceptable way to treat people.

• Review fromRobin K

  Date: 02/15/2024

  1 star
  Worst collections agency ever. Horrendous customer service. They transferred my account to three different people during which each told me they would provide proof of debt owed. This took over 3 months to receive and then they treated me as if I was the one allowing my debt to sit there without being paid. *** was rude, condescending and insulting. Rebound Orthopedics should find a different agency to work with as this business will cause them to lose patients.

• Review fromChad J

  Date: 01/16/2024

  1 star
  Not bayou with them at all. Call when I'm sleeping and then are rude. Not even calling for me. Then they just hang up. Such rudeness on the phone.

• Review fromJake S

  Date: 11/07/2023

  1 star
  Harassed me for a year straight, and violated CFPB laws and regulations by: failure to provide written proof of debt; failure to provide written agreement of payment arrangement. Agent told me they do not provide written contracts, as "a verbal agreement is good enough". Illegal and predatory practices. Waiting for this debt to fall off my credit report, no options for negotiation provided. Disputed with TransUnion and Bonneville Collections renewed the collection, damaging my credit score. Do NOT engage with this shady business.

• Review fromKatelin B

  Date: 03/31/2023

  1 star
  My notice from ***** was sent to the wrong apartment building. By the time I received the notice from my neighbor, it had been too late.. my bill was sent to collections. The collections agency called. The gentleman was rude. I deal with debt collectors on a bi weekly basis. At 30 years old with numerous spinal diseases 4 spinal surgeries and countless other medical problems im almost debt free. every debt collector I've ever encountered has been amazing. Even when I could only pay 5 dollars. For the past 8 months every collector Ive made contact with, I paid 100 to 500 dollars AT A TIME. I was told I could either pay over the phone ( but had to pay a processing fee) or via check. I asked if I could pay online like every other debt collection agency. I was told that wasn't an option. The guy continued to speak over me even after I told him I could make a payment of 250+ dollars! As my first payment! I was upset that I had to pay a processing fee to do it over the phone. So I said. Well I guess ill wait for my next statement and I'll send In a check to which he replied "uhm ma'am we clearly already sent you a statement.." I ask "so.. you can't send me another one??" Then he ****** continues "I already offered to give you the address to send in a personal check" so at this point I was done. What debt collector acts like this when a client IS TRYING TO GIVE YOU MONEY! good money at that. I think one of the debts he was trying to collect was only in the 400 dollar range. I told him that I'd gladly pay my debt with this agency to make this right but it would NOT be with him. I told him not to call me again and to have someone else in his department call me and I will be more than happy to pay off the debt. A month goes by and he calls me again! I said is this the gentleman I spoke with last time? He said yes and I hung up. Then today I received court documents in the mail that I'm being sued by this collections agency!!!! I've never been sued! Why? BECAUSE I PAY MY DEBT!