Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Pro Painters has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforPro Painters

    Painting Supplies

    Additional business information

    Additional Info:
    Mail sent to the business on 10/13/2019 was returned by the U.S. Postal Service as Attempted - Not Known.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    North Salt Lake, UT 84054-2175
    BBB File Opened:
    9/18/2017
    Years in Business:
    18
    Business Started:
    7/22/2005
    Business Started Locally:
    7/22/2005
    Business Incorporated:
    7/22/2005
    Type of Entity:
    Corporation
    Alternate Business Name
    • DH Construction, Inc.
    Business Management
    • Mr. Derek Hood
    Contact Information

    Principal

    • Mr. Derek Hood

    Customer Contact

    • Mr. Derek Hood

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jan J

    1 star

    02/19/2024

    This company is the fast food world of drywall repairs and paint. Pro Painters are not detail oriented, little integrity, not accountable, poor work ethic, not clean, overpriced, a nightmare and a headache. This is a company that back peddles on every promise. Nothing but excuses! I had Derek bid out this job over one month in advance of starting. I was very clear about what I wanted and needed. He promised me at least two guys for drywall repairs and painting that would take 1.5 weeks at most. He missed key points during the quoting process and showed up the day of the job with one worker and wanting to charge more because he neglected to put certain things in the bid. Derek's one guy on the job did not know how to hang drywall, didn't want to be there, could not see well enough to paint the ceiling or walls and even admitted to needing glasses. In addition, Derek assured me his guy could wet sand but he did the worst job and didn't use the proper tools to do so. He didn't have the necessary tools on hand or skills to get the job done right. As a result my drywall edges are sloppy and crooked, drips down the walls, thick paint that cracked on my concrete floor, tape still showing where drywall patches were made, holes too large for the ceiling lights and electrical outlets, unfinished painted ceiling because they were both similar whites, so why paint the whole ceiling like they were paid and hired to do? Supposed to be two coats of paint but there was only one and thin spots everywhere where I could see the primer through the color. I had asked Derek several times during to send over someone who knew how to hang drywall and then, even how to paint. He never would. I had to pay my own handyman to babysit Pro Painters, help hang drywall, clean up after, and in the end fix drywall and repaint on a job that ended up taking 2.5. I was so frustrated by the end, I wanted nothing to do with this company and ended up spending more to fix it.

    Local BBB

    BBB Mountain West

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.