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Find a Location

Wallpaperwarehouse.com, LLC has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Wallpaperwarehouse.com, LLC

      6583 S Cottonwood St Millcreek, UT 84107-7007

    • Wallpaperwarehouse.com, LLC

      1602 W 3500 S Salt Lake Cty, UT 84119-3314

    • Wallpaperwarehouse.com, LLC

      250 W 2100 S S Salt Lake, UT 84115-1991

    • Wallpaperwarehouse.com, LLC

      9305 S 700 E Sandy, UT 84070-6202

    Business ProfileforWallpaperwarehouse.com, LLC

    Wallpaper
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Discount Wallcoverings, Wallpaper, Borders, Murals, Decals

    Products & Services

    Wallpaper, Border, Murals, Decals

    Business Details

    This is a multi-location business.

    Find a Location

    Wallpaperwarehouse.com, LLC has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Wallpaperwarehouse.com, LLC

        6583 S Cottonwood St Millcreek, UT 84107-7007

      • Wallpaperwarehouse.com, LLC

        1602 W 3500 S Salt Lake Cty, UT 84119-3314

      • Wallpaperwarehouse.com, LLC

        250 W 2100 S S Salt Lake, UT 84115-1991

      • Wallpaperwarehouse.com, LLC

        9305 S 700 E Sandy, UT 84070-6202

      Location of This Business
      6583 S Cottonwood St, Millcreek, UT 84107-7007
      BBB File Opened:
      2/2/2016
      Years in Business:
      12
      Business Started:
      7/12/2011
      Business Started Locally:
      7/12/2011
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Nicholas Fratto, Owner
      • Teach Fratto, Owner
      Contact Information

      Principal

      • Mr. Nicholas Fratto, Owner

      Customer Contact

      • Mr. Nicholas Fratto, Owner
      Additional Contact Information

      Fax Numbers

      • (801) 973-6979
        Primary Fax

      Email Addresses

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/17/2023

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      On April 27, 2023, I received an order from wallpaper warehouse.com. On May 1, 2023. I requested a return authorization. I was provided a number through a customer service rep via email and told to mail my return at my own expense directly to the manufacturer within 60 days in order to receive a refund. I was assured they would be notified when the return was received, and my refund would be issued, less a restocking fee that would be waived if I placed another order. I spoke with customer service several times as I ordered various samples. They were very friendly and helpful. Once I made my new selection, I shipped back the original product on June 8, 2023 directly to the manufacturer as instructed. I emailed my customer service rep to let her know. Disappointed when she did not respond I tried calling and checking the website. The website has been taken down and the phone number has been disconnected. I tried calling Brewster Wallcoverings as well, the manufacturer, and they suggested a file a BBB claim. I would like both my refund and my shipping costs refunded.

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Shari T.

      1 star

      07/24/2021

      I’d give them 0 stars if possible. I ordered 2 double rolls of wall designer wallpaper. I first received the wrong color because the color didn’t match what was online. They made me get approval to return the wallpaper from Lee J*** the manufacturer. They made me get approval to send the wrong paper back like it was my fault they sent the wrong paper! When I had to sent it back, I had to pay a restocking fee for the return and then reorder the paper. They changed the picture online after my return to match what they were selling! Next I received two rolls which were not even 2 single rolls of wallpaper. It less than half of what I paid for. I only used one roll because I decided to do half a wall instead of a whole wall. At that point I asked if I could return the second Single unopened roll. When they received it back they said it had been cut and taped closed with the label. I told them that’s exactly how it came and they refuse to refund me for that roll. I’m out $150 still and they keep accusing me of cutting the roll and taping it. They are HORRIBLE! Worst online experience I’ve Ever had!! Don’t buy anything from here! You don’t know what you’ll get and if you return it or don’t get what you paid for them they’ll lie about what you got and what you returned. Run away fast from this business!

      Local BBB

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