Business ProfileforThe GreenClean Effect

Firstly, cleaning team didn't show up when scheduled. I'm still charged my deposit so decide to reschedule. Even though it was their no show.Next cleaning team shows up and is explained to multiple times where the extra linens are and how the laundry service works. THE CLEANERS REUSE DIRTY LINENS FROM THE PREVIOUS GUEST. EWWW!!! This is a guest house and every guest deserves to have clean sheets and duvet covers. It is unethical and unsanitary, especially when you lie about it afterwards.The linens were the worst offense, but there were other things that were left uncleaned or really strange. Examples; trash can left on toilet, used paper towels left on counter, food spill stuck and left on couch. When these concerns were addressed with the owner she defended her cleaning team instead of sending them back out to do the job as contracted. Then stops responding.Later I am billed the full amount for the clean! What...!? Before this I am able to let it go and let her have the deposit that I paid. Her business must be collapsing or on very hard times to be so out of touch with how best business practices should function. She also makes you sign a contract that says "you won't do a chargeback and you won't take me to court". Hindsight being that she's had many problems with unhappy customers.Because she tried to charge me the full amount for her dishonest and pretty subpar services I file a chargeback. She tells the **** I am a racist. Uhhhhh wut...? I have literal blood relatives that are Latino. She's desperately trying to keep her business afloat and therefore makes desperate decisions. Don't get caught up with her bad decisions, instability, unclean cleaning business, you'll regret the horrible hassle and headache this woman puts you through. I decided to let this horrid woman take more of my time to write this review because I own a business and understand the importance of honest reviews.