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Business Profile

Information Technology Services

HelpCloud, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Information Technology Services.

Reviews

Customer Review Ratings

4.85/5 stars

Average of 108 Customer Reviews

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Review Details

  • Review fromGuy F

    Date: 10/25/2022

    5 stars
    Everyone was very helpful. I did not get the name of the gentleman that helped me first, But he, ******** and **** did a great job of explaining everything to me.....*******************

    HelpCloud, LLC

    Date: 11/07/2022

    We're always so happy to hear the positive experiences of our customers! I'll be sure that this review gets shared with the team during our company lunch on Friday. Please do call in at any time for any type of tech issue.
  • Review fromJohn S

    Date: 10/23/2022

    5 stars
    My rep did a great job being precise in helping me with retrieving e-mail and letting me know my computer was infected with malware.

    HelpCloud, LLC

    Date: 10/24/2022

    I am happy to hear that you had a great experience! Our knowledgeable technicians take pride in their work. We look forward to assisting you with any of your future tech support needs. Please do call in at any time for any type of tech issue. Thanks again for your positive feedback.
  • Review fromEdwin C.

    Date: 10/20/2022

    5 stars
    Help Cloud was a tremendous help. They were professional, courteous, and extremely professional! They were a great assist to a technologically challenged senior citizen. Thanks again!

    HelpCloud, LLC

    Date: 10/24/2022

    I'm happy to read that you are pleased with our work! We hope that you call any time you have any tech issues at home and I expect that our staff will be just as professional and courteous. Thanks again for the positive review.
  • Review fromSylvia S

    Date: 10/19/2022

    5 stars
    Knowledgeable, professional, friendly staff and service. Thank you! Continued growth by your.

    HelpCloud, LLC

    Date: 10/24/2022

    I am happy to hear that we were able to meet your expectations and resolve your tech issues. We value your positive feedback as well as guarantee all of our work 100%. Please contact us any time that you need tech support in the future.
  • Review fromgerard c

    Date: 10/13/2022

    5 stars
    tech very clear and professional thank you making 10 words

    HelpCloud, LLC

    Date: 10/17/2022

    Thank you for providing valuable feedback! I am happy to read that you are pleased with our work, please call or connect with us anytime We're here for you 24/7.
  • Review fromAnn L

    Date: 10/12/2022

    5 stars
    Very professional and caring. Quickly identified the problem and fixed it in the time period said it would take. Highly recommend your services.

    HelpCloud, LLC

    Date: 10/17/2022

    Thanks for your positive feedback! I am happy to hear that we were able to resolve your tech issues in a timely manner and that you are pleased with our work. We hope that you call any time you have any tech issues at home and I expect that our staff will be just as professional and patient.
  • Review fromJoan D

    Date: 10/10/2022

    5 stars
    ***** and ***** were most professional, as I have found all of your agents. Solved my problems immediately. Recommend Help Cloud to all my friends, well worth the cost.

    HelpCloud, LLC

    Date: 10/17/2022

    We're always so happy to hear the positive experiences of our customers! I'll be sure that this review gets shared with the team during our company lunch on Friday. Please do call in at any time for any type of tech issue.
  • Review fromPam D

    Date: 10/07/2022

    5 stars
    I was hacked and locked out of ********* I didn't think it could be fixed. ****** handled everything professionally and ensured everything else was secure. I highly recommend this service!

    HelpCloud, LLC

    Date: 10/10/2022

    I am glad that we were able to resolve all of your tech issues, as well as earn your trust as a continued customer. We look forward to providing you with the same quality of service in the future. Reach out 24/7 with any type of tech support issues on any household device.

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