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Find a Location

Mountain West Veterinary Specialists, PLLC has 1 locations, listed below.

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    Business ProfileforMountain West Veterinary Specialists, PLLC

    Veterinarian

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    908 N Main St, Layton, UT 84041-2260
    BBB File Opened:
    2/3/2021
    Years in Business:
    6
    Business Started:
    11/13/2017
    Business Incorporated:
    11/13/2017
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Mark Langheinrich DVM, Member
    Contact Information

    Principal

    • Mr. Mark Langheinrich DVM, Member

    Customer Contact

    • Mr. Mark Langheinrich DVM, Member
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Choosing a veterinarian for your pet

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/08/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I don't know the exact date but it was within the last 2 weeks(today is 08/08/2023). I took my rottweiler in on emergency basis. His symptoms were liquid diarrhea, unable to eat or drink for one week+, and extreme weight loss. The first person I talked to told us they wanted $450 for blood work, imaging, and ultrasound. At this time I said I would only like blood work done and we can go from there. When this person who wasn't the vet came back they gave us results for imaging and ultrasound that were normal I said I only wanted blood work but was ignored as the staff member continued on with blood work results which indicated some sort of liver/kidney failure and they believed it was one of two issues. They asked for an 1800$ for further testing or offered an option of just treating based on what they knew for only 900$. I chose to take the $900 course and we were discharged. The medication they gave was an antiparasitic, a probiotic and an antibiotic, none of which addressed the one of two problems they said they felt like was causing my dogs illness. My dog is still not well. I paid a massive amount of money for services I didn't not authorize in regards to the imaging and ultrasound and care I did not receive in regards to their lack of treatment to address my dogs health. I still have not received an email with their notes as they said I would.
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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kelly S

    1 star

    12/02/2021

    Our animal was sedated and left the clinic within two hours. Our animal died tragically.

    Local BBB

    BBB Mountain West

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