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Find a Location

Zions First National Bank has 154 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Zions First National Bank

      150 S Fort Ln Layton, UT 84041

    • Zions First National Bank

      1 S Main St Fl 7 Salt Lake City, UT 84133-1110

    • Zions First National Bank

      102 S Main St Salt Lake City, UT 84101-1602

    • Zions First National Bank

      310 S Main St Lbby Salt Lake City, UT 84101-2117

    • Zions First National Bank

      4676 S Highland Dr Salt Lake City, UT 84117

    Business ProfileforZions First National Bank

    Bank
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.17/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    25 complaints closed in last 3 years

    13 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Zions First National Bank has 154 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Zions First National Bank

        150 S Fort Ln Layton, UT 84041

      • Zions First National Bank

        1 S Main St Fl 7 Salt Lake City, UT 84133-1110

      • Zions First National Bank

        102 S Main St Salt Lake City, UT 84101-1602

      • Zions First National Bank

        310 S Main St Lbby Salt Lake City, UT 84101-2117

      • Zions First National Bank

        4676 S Highland Dr Salt Lake City, UT 84117

      Headquarters
      150 S Fort Ln, Layton, UT 84041
      BBB File Opened:
      12/1/1984
      Years in Business:
      150
      Business Started:
      10/1/1873
      Business Started Locally:
      10/1/1873
      Business Incorporated:
      10/25/1984
      Type of Entity:
      Corporation
      Alternate Business Name
      • Zions Credit Corp
      • Zions First National Bank/Wire Transfer Dept
      • Zions Mortgage Company
      • Zions Bank
      • Zions Bancorportation
      • Zions Bank Premier Wealth Management Center
      Business Management
      • Mr. A. Scott Anderson, President
      • Ms. Maria DeGregorio, Complaint Handler
      Contact Information

      Principal

      • Ms. Maria DeGregorio, Complaint Handler
      Additional Contact Information

      Fax Numbers

      • (801) 524-2277
        Primary Fax
      • (435) 750-0241
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      25 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/20/2021

      Complaint Type:
      Billing Issues
      Status:
      Answered
      On 4/22/21, I visited an NBAZ branch in person to permanently close my checking account. I then transferred all of my auto pay accounts to the new bank account with Wells Fargo, except for my Allstate bill. NBAZ allowed Allstate auto pay transaction to go through on the closed account on 5/18/21 for $106.41. Additionally, NBAZ added a $35 insufficient funds fee. On 5/19/21, NBAZ returned the $106.41, but did not drop the $35 insufficient funds fee. The closed account is also still listed as 'open.' I want the $35 I sufficient funds fee dropped and the account permanently closed with written verification to confirm.
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Amy T

      1 star

      01/30/2024

      They hold legit payroll deposits . They charge you insufficient fund fees meanwhile. Mine took 4 days and plenty of phone calls for a small technicality on how they wrote the check out. I also got charged ***** insufficient funds fee on a .02 ATM reversal check deposit. Whatever that is??!Do yourself a favor. Don't do Zions. Even my friend, neighbors and church community said it would be just a matter of time before I would leave like they did

      Zions First National Bank Response

      02/01/2024

      Zions Bank has reached out to ****************** to assist.

      Local BBB

      BBB Mountain West

      BBB Reports On

      BBB reports on known marketplace practices.

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