See Hours
| Monday | Open 24 Hours |
|---|---|
| Tuesday | Open 24 Hours |
| Wednesday | Open 24 Hours |
| Thursday | Open 24 Hours |
| Friday | Open 24 Hours |
| Saturday | Open 24 Hours |
| Sunday | Open 24 Hours |
About
Business Details
- Local BBB:
- BBB Mountain West
- BBB File Opened:
- 7/31/2024
- Business Started:
- 5/24/2014
- Business Incorporated:
- 5/24/2014
- Type of Entity:
- Corporation
- Alternate Names:
- GentScents, LLC
- Scentbird, Inc.
- Business Management:
- Mr. John R Baylis, Founder/CEO
- Mr. Christian Thrapp, Co-Founder
Additional Contact Information
- Principal Contacts
- Mr. John R Baylis, Founder/CEO
- Customer Contacts
- Mr. John R Baylis, Founder/CEO
- Additional Email Addresses
- Primary:
- Additional Websites
- Website 1
Additional Information
- Refund and Exchange Policy
Scentbird subscriptions are nonrefundable and ineligible for returns unless they are not delivered in perfect condition, in which case they are replaceable within 30 days of the original shipping date.
8. RETURN AND REFUND POLICY
(a) Subscription Returns. There are no returns for products shipped according to a Subscription. If your Subscription is for a three, six, or twelve month period, you can change your preferences for the next shipment provided that your changes are made no later than the first of the month. Some Subscriptions may qualify for a product swap, which will allow you to exchange a product for a different product. Details on product swap will be provided during the sign-up process for eligible Subscriptions.
(b) Subscription Cancellation. If you cancel your Subscription, you will not be eligible for a refund of any kind for the portion of the Subscription fee paid, however you will be entitled to receive shipments until the end of your then-current Subscription term which has been paid in full. There are no refunds for gift subscriptions. Renewal Subscriptions are eligible for a full refund if the refund request is received by Scentbird within 30 days of your first automatic renewal payment.
(c) extra items. We also offer additional products for sale on Scentbird.com (such as extra cases). Unfortunately, we don't offer refunds or returns on these items.
https://scentbird.zendesk.com/hc/en-us/articles/115004385167-Can-I-return-my-Scentbird-subscription-https://www.scentbird.com/terms
- Business Categories
- Online Retailer, Perfume
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