Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Better Business Bureau
®
Powered by data. Driven by trust.
For Businesses
Powered by data. Driven by trust.
Share
Business Profile

Collections Agencies

Aldous & Associates, PLLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

Customer Complaints Summary

  • 1,228 total complaints in the last 3 years.
  • 386 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:11/25/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They wrongly charged my credit. I have proof. I moved out the end of September, they charged me for October. I have an attorney sending a letter to hopefully get it removed. I will go to all extents to get this matter resolved

    Business Response

    Date: 11/26/2025

    We will treat this as a formal dispute and reach out to the original creditor, H&H Property Management. We will send the response to your address: ** ****** **** ******* ** ******

  • Initial Complaint

    Date:11/22/2025

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not responsible for this debt with BLINK FITNESS since my account is still active and current to date.

    Business Response

    Date: 11/24/2025

    We show that this account Is Paid in Full and closed with our office. We will send a PIF statement to the mailing address of ***** ****** at: **** ************ *** *** ****** *** ******

  • Initial Complaint

    Date:11/17/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am writing to dispute the account listed under account number ********* on my credit report. This account was created without my permission and is the result of fraudulent activity. I have no record of applying for or agreeing to any account with COLLECTION.

    According to 15 U.S.C. § 1692g (Validation of Debts), you must provide verification of this debt or a copy of a judgment if I request it in writing within 30 days. I have not been given any signed contract or documentation showing that I authorized this account. Without a valid agreement that includes my signature, this account should not be associated with me.

    Because this account was opened fraudulently, I am requesting its immediate removal from my credit report and for all collection activity to stop. If you cannot supply proper validation within 30 days, you are required to delete this account and discontinue any further collection attempts.

    Please confirm that you have received this letter and inform me of the steps you will take to resolve this issue.

    Business Response

    Date: 11/18/2025

    We will treat this as a formal dispute and reach out to the original creditor, ** ****** **** We will send a response to your mailing address: ** ******** *** ************ *** ******

  • Initial Complaint

    Date:11/16/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    i dont have a this with ALDOUS AND ASSOCIATES. i dont have a contract with ALDOUS AND ASSOCIATES. they never provide me with the original contract as i asked.

    Business Response

    Date: 11/17/2025

    We will treat this as a formal dispute and reach out to the original creditor, Fitness 19. We will send a response to your mailing address: ***** ********** *** **** ***** ****** ** ******

  • Initial Complaint

    Date:11/15/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Continuously harassing me about a debt to a gym that has been paid off for two years. They wouldn’t tell me what steps I needed to take to get information on what I owed or an itemized bill, they only repeated the same script. I even told them I would pay a portion in the meantime but they wouldn’t give me any information other than I needed to send them a written request but to look for the mail they sent me? Asked to speak with a supervisor and was told one wasn’t available. Then they told me to call back another time. I don’t even know if this is an actual business or scam artists at this point.

    Business Response

    Date: 11/17/2025

    We will treat this as a formal dispute and reach out to the original creditor, Olympia Athletic Club. We will send a response to your mailing address: **** ***** ***** ********** ** *****

  • Initial Complaint

    Date:11/14/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have noticed on my credit report a debt that is said to owe. The total amount that is owed states an outstanding balance . This is from renting a dorm where payment was 1.2k. I had a dorm roommate who I was out with that caused damage to their property and they are trying to charge me for it which I am not liable for anyones damage.I have not been noticed on why I have these charges.I do not have any ties with Aldous and Associates or contracts with them. I was not provided any original contracts as requested or proof of what is being Charged.

    Business Response

    Date: 11/17/2025

    We will treat this as a formal dispute and reach out to the original creditor, The Harbour at ********************. We will send a response to your mailing address: *******************************************************

    Customer Answer

    Date: 11/18/2025

     
    Complaint: 24148819

    I am rejecting this response because: The mail address on the file is not accurate. I would also like to add that there is no explanation nor have I received any information to the balance shown on my credit.

    Sincerely,

    ***** ********

    Business Response

    Date: 11/19/2025

    We are currently investigating this account with the original creditor, The Harbor at ********************. We will provide a response to your email, ***************************** within 30 days. 

  • Initial Complaint

    Date:11/14/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not responsible for a debt with Gold's Gym.I don't have a contract with ************************************************ did not provide me with the original contract as ************ name is ******* **** ****** and I cancelled my account and I was told that it was processed when it was not .

    Business Response

    Date: 11/14/2025

    We will treat this as a formal dispute and reach out to the original creditor, Gold's Gym. We will send a response to your mailing address: *********************************

  • Initial Complaint

    Date:11/14/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for the alleged debt with Aldous & Associates . I do not have a valid contract or agreement with
    Aldous &associates ., and despite my request, they have
    failed to provide the original signed contract or
    verification of this debt. Under the Fair Credit
    Reporting Act (FCRA), they are required to furnish complete and accurate documentation to verify any reported debt. Their continued reporting of this
    account to the credit bureaus without proper
    verification is a violation of federal law. This
    inaccurate reporting has caused me significant harm,
    including putting me at risk of homelessness.

    Business Response

    Date: 11/14/2025

    We will treat this as a formal dispute and reach out to the original creditor, Club Fitness. We will send a response to your mailing address: **** ********* *** ******* *** ******

  • Initial Complaint

    Date:11/13/2025

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Aldous and Associates has a debt on my credit report that I am not Liable for. I do not have or never signed a contract with Aldous and Associates, I have attempted to obtain a copy of a contract but they did not provide me with the original contract or have given any details as requested. It only shows in one of my credit reports and upon examination, non of the other reports show this debt which lead to me coming to the conclusion that It has been a mistake on my Credit report.

    Business Response

    Date: 11/14/2025

    We will treat this as a formal dispute and reach out to the original creditor, VASA  Fitness. We will send a response to your mailing address: ** ***** ******** ******* ***** ***** ** ******

    Customer Answer

    Date: 11/20/2025



    Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint ID 24146022, and find that this resolution is satisfactory to me.




    Sincerely,



    ****** *******

  • Initial Complaint

    Date:11/10/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The credit reporting agencies have been using my personal data without my written consent, in violation of 15 U.S.C. § 1681s-2(b), which mandates that furnishers of information (including credit reporting agencies) must investigate disputes and correct inaccurate information upon notice. These agencies have failed to fulfill this obligation, continuing to report erroneous data that could negatively impact my creditworthiness and financial standing.

    Business Response

    Date: 11/10/2025

    We will treat this as a formal dispute and reach out to the original creditor, Just Move Athletic Club. We will send a response to your mailing address: **** ******* ***** **** ****** ****** ** ******

Aldous & Associates, PLLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.